Dental Hygienists

GoToTelemed • Full-time • New York, New York State, United States • $55k - $119k / year • 1m ago

GoTo Telemed is seeking experienced, licensed Registered Dental Hygienists (RDH) to join our expanding teledentistry network. This is a flexible, 1099 independent contractor opportunity allowing you to deliver preventive dental care and patient education across multiple states using secure telehealth technology. We provide comprehensive support infrastructure including complete training, HIPAA-compliant digital platforms, insurance credentialing, billing services, supervising dentist network access, integrated EHR/EDI systems, professional liability insurance options, and an average of 200 network patients per month to ensure consistent patient volume and income potential.

Position Type: 1099 Independent Contractor
Work Schedule: Flexible – Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Compensation Structure: Fee-for-Service Model
Patient Volume: Approximately 200 average monthly network patients assigned
Supervision Model: Licensed Dentist Available (Varies by State Regulations)

Clinical Patient Care & Assessment

Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant to oral health, and medication review
Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
Develop and implement individualized treatment recommendations within RDH scope of practice
Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols

Preventive Care & Patient Education

Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
Educate patients on proper brushing and flossing techniques using evidence-based methodologies
Provide nutritional counseling related to oral health and dietary impact on dental disease
Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
Develop patient-specific home care instructions adapted for teledentistry delivery
Support pain management strategies and post-operative guidance following dental procedures
Conduct pre- and post-operative consultations with patients undergoing dental treatment
Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options

Collaboration with Supervising Dentist

Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback

Interprofessional Collaboration with Medical Practitioners

Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
Utilize integrated electronic health records for seamless information sharing with medical team members
Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
Participate in interdisciplinary case conferences regarding complex patient presentations
Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
Support chronic disease management through oral health interventions and patient education

Digital Platform & Technology Proficiency

Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
Access and document patient information accurately in integrated Electronic Health Record (EHR) system
Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
Maintain competency with secure messaging system for patient and provider communication
Use appointment scheduling and patient management features within GoTo Telemed platform
Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
Complete all mandatory HIPAA security and privacy training prior to patient contact
Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
Protect patient privacy and maintain confidentiality at all times during digital interactions

Administrative & Business Responsibilities

Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
Coordinate appointment scheduling and patient communication through GoTo Telemed platform
Respond promptly to patient inquiries and follow-up requests
Communicate availability and scheduling changes proactively to GoTo Telemed operations team
Maintain organized records of patient consultations, assessments, and treatment recommendations
Comply with all contract terms, compensation arrangements, and billing requirements
Maintain proper business records as 1099 independent contractor
Respond to credentialing verification inquiries from insurance companies and regulatory agencies
Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
Provide feedback regarding patient flow, scheduling efficiency, and platform functionality

Professional Development & Quality Assurance

Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
Maintain current, unrestricted RDH licensure in all states where patient care is delivered
Maintain current CPR/BLS certification
Participate in ongoing competency assessments and quality improvement initiatives
Engage in continuing education per state dental board requirements and professional standards
Participate in peer review and quality improvement processes as scheduled
Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
Stay current with evidence-based teledentistry practices and evolving regulations
Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)

Requirements

Education & Licensure (Non-Negotiable)

Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
Unrestricted RDH license with no disciplinary history, sanctions, or board actions
Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
Clean background check with no criminal convictions or pending charges
Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)

Clinical Experience

Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
Experience with digital imaging, intraoral cameras, and electronic health records preferred
Prior teledentistry or telehealth experience preferred but not required
Experience in preventive dentistry, patient education, and health coaching
Evidence of ability to work independently and make appropriate clinical decisions within scope of practice

Technical & Compliance Requirements

Proficiency with video conferencing technology and digital platforms
Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
Access to private, secure workspace free from patient confidentiality breaches
Backup internet connection or mobile hotspot capability recommended
Competency with email, scheduling systems, and digital documentation
Ability to operate or quickly learn to use intraoral camera equipment
Understanding of EDI standards and dental billing basics

Professional Requirements

Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
Commitment to continuous compliance monitoring and quality improvement
Professional references available from prior employers or supervising dentists
Demonstrated reliability and professional responsibility
Willingness to participate in teledentistry-specific training and competency assessment
Agreement to maintain confidentiality and comply with all HIPAA requirements

Communication & Patient Care Skills

Excellent verbal and written communication abilities
Ability to clearly explain complex dental information to diverse patient populations
Strong listening and empathy skills for patient-centered care delivery
Professional demeanor and positive patient rapport-building abilities
Ability to work independently while maintaining collaborative relationships with supervising dentist
Responsive to patient questions, concerns, and follow-up requests
Strong time management and organizational skills
Adaptability to diverse patient populations and clinical scenarios
Ability to follow protocols precisely while exercising clinical judgment

PREFERRED QUALIFICATIONS

Prior teledentistry or remote patient care experience (1+ years)
Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
Bachelor of Science in Dental Hygiene degree
Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
Community health or public health dental hygiene background
Experience in school-based or community dental programs
Bilingual or multilingual capabilities
Experience with specific EHR platforms (Dentrix, Eaglesoft, Open Dental, Curve Dental)
Advanced certification in oral health education or prevention
Experience working with medically complex or underserved populations
Knowledge of medical-dental collaboration and oral-systemic health concepts
Prior experience with dental billing codes and insurance verification

Benefits

Professional Liability Insurance Program

Discounted group malpractice insurance rates available (you responsible for premium)
Subsidized rates negotiated with dental-specific carriers
Coverage tailored for teledentistry RDH scope of practice
Optional enrollment at discounted rates vs. individual policies

Platform & Technology Infrastructure

Complete HIPAA-compliant teledentistry platform access provided at no cost
Secure video conferencing system with 99.9% uptime guarantee
Integrated Electronic Health Record (EHR) system with patient history, imaging, and treatment documentation
Intraoral camera and digital imaging integration
Appointment scheduling and patient management system
Secure messaging system for patient communication
Encrypted data storage and backup systems

Credentialing & Compliance Support

Comprehensive insurance network credentialing across major dental plans
RDH license verification with state dental boards
Background check processing
Supervised practice credentialing with assigned supervising dentist(s)
Ongoing license monitoring and renewal reminders
Regulatory compliance documentation and templates
CDT code and billing code guidance

Billing & Payment Services

Professional dental billing services with insurance expertise
Claim submission to all major payers (private, Medicaid, Medicare)
Electronic Data Interchange (EDI) integration for claims processing
Insurance eligibility verification prior to patient consultations
Explanation of Benefits (EOB) management
Claim denial response and appeal support
Patient payment processing and collections support
Detailed encounter reporting and revenue tracking
Dedicated billing team available during business hours

Patient Management & Support

Approximately 200 average monthly network patients assigned to your profile
Appointment scheduling coordination and patient reminders
New patient intake processing and verification
Patient communication support via secure platform
Treatment plan delivery and patient engagement

Training & Professional Development

Comprehensive onboarding program covering:
- GoTo Telemed platform orientation and hands-on training
- HIPAA compliance and security training
- Teledentistry-specific clinical guidelines and protocols
- Supervising dentist introduction and collaboration framework
- Digital imaging and intraoral camera operation
- EHR system navigation and documentation standards
- Insurance billing, codes (D9995, D9996), and claims submission
- Patient communication strategies for virtual care
- Troubleshooting and technical support procedures
Competency assessment upon training completion
Ongoing continuing education opportunities and resources
Access to teledentistry webinars and training updates
Mentorship and quality improvement feedback

Supervising Dentist Network

Access to network of licensed, credentialed supervising dentists
Supervising dentist assignment based on state regulations and patient needs
Dentist availability for real-time consultation via phone, secure messaging, or videoconference
Support for state-specific supervision requirements and compliance
Collaborative practice protocols and treatment plan approval systems
Emergency consultation availability

Technical Support & Operations

24/7 technical support team for platform and connectivity issues
Dedicated account manager for operational support
Regular platform updates and feature enhancements
Data security and HIPAA compliance oversight
Performance monitoring and quality assurance feedback
Scheduling support and patient flow optimization
Regular communication regarding system updates and changes

Network & Collaboration Opportunities

Access to GoTo Telemed provider network for patient referrals
Visibility in patient directory and provider search
Collaboration with medical practitioners in interprofessional care model
Continuing education through network partnerships
Professional networking events and provider community

PATIENT VOLUME & INCOME POTENTIALAverage Patient Assignment

Network Patients Provided:

Approximately 200 average monthly network patients will be assigned to your profile
Patient volume ensures consistent consultation opportunities
Patient mix varies by geography, specialty focus, and practice setting
New patients sourced from GoTo Telemed's marketing and provider referral network