Dental Front Office Coordinator

UDC Services, LLC • Part-time • Fullerton, California, United States • $22 - $30 / hour • 1w ago

Dental Front Office Coordinator
$22-$27/Hour DOE
Full-Time | 40 hours per week

We are seeking a highly experienced Front Office Coordinator who brings strong treatment planning and advanced insurance billing knowledge to our growing practice.

This role requires someone who deeply understands PPO breakdowns, claim management, and financial presentation. The ideal candidate will confidently manage both patient-facing coordination and the financial systems that support the practice.

Two days per week, this position operates independently in the office. The right person must be self-sufficient, organized, and comfortable managing a high level of responsibility.

Why This Role Matters

This position plays a key role in strengthening the financial stability and operational flow of the practice. The right candidate will bring clarity, confidence, and structure to the front office while maintaining a positive and patient-centered atmosphere.

Why You'll Love This Role

Competitive hourly rate based on experience
Full-time position: Monday to Friday, no weekends
Comprehensive benefits package: Medical, Dental, Vision, Life, and PTO
401(k) with company match
Employee Assistance Program for you and your family
Voluntary benefits available (pet insurance, identity theft protection, etc.)
Supportive work environment focused on professional growth

What You'll Do

Front Office Operations

Manage daily schedule and patient flow efficiently
Answer phones and maintain a warm, professional patient experience
Coordinate appointments and follow-up communication
Maintain organized, compliant front office systems

Treatment Planning & Financial Coordination

Present treatment plans clearly and confidently
Educate patients on insurance benefits, limitations, and out-of-network implications
Discuss financial arrangements and payment options
Support strong case acceptance through relationship-building and trust

Insurance & Billing Management

Verify and accurately interpret insurance benefits
Navigate complex insurance situations, including Delta and credentialing nuances
Submit claims accurately and manage follow-up
Address denied or underpaid claims proactively
Maintain accurate patient ledgers and collections

Requirements

What We're Looking For

Previous experience in dental treatment planning or a related role highly preferred
Knowledge of dental terminology and treatment procedures
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Proficiency in dental software and Microsoft Office Suite
A positive attitude and ability to work effectively in a team environment

Benefits

What We Offer:

$25-$30 per hour plus bonus opportunity.
401(k) and up to a 4% match.
Medical, Dental, Vision and Paid Time Off, 7 paid holidays of you work more than 25 hours a week.
Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
Voluntary benefits like pet insurance, Life Lock and entertainment discounts.
We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment.
Continuing education opportunities.

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