Client Success Coordinator - Dental (3 yrs dental exp/M-F in office)

Profitable PPOs • Full-time • Phoenix, Arizona, United States • $26 - $28 / hour • 3m ago

This is a full-time, in-office position located in Northwest Phoenix (85085).

If you have dental insurance or front-office experience and are ready to step away from the daily chaos of patient check-ins, collections, and scheduling, this role offers a professional next step.

We’re hiring a Dental Insurance Support Specialist for a full-time, in-office role at our consulting firm in Northwest Phoenix. This is a non-clinical non-patient-facing position where you'll use your dental knowledge in a focused, structured environment.

Who We Are:

We're a team that believes in doing great work the right way.

Our core values guide every interaction, project and decision:

We Are Results-Driven: We focus on meaningful, positive outcomes for our clients.
We Do The Right Thing: Integrity matters. Even if it takes more time, we do what's needed to create a positive impact.
We Are Committed To Growth: We are committed to continuous learning to develop knowledge, ideas, skills and opportunities.

What You’ll Do:

You’ll be part of a team that helps dental practices get better results from their PPO relationships. In this role, you’ll support a PPO Negotiator with daily tasks such as:

Calling insurance companies to confirm PPO participation details
Preparing clear written updates for clients on their project status including fee negotiations, credentialing, or PPO changes
Completing provider credentialing applications
Documenting communications and actions with precision
Occasionally handling inbound client calls (no sales—just helpful updates)

This Role Is Not:

A dental assistant or clinical position
A front-desk or patient check-in role
A sales or quota based job
A remote or hybrid position

What We’re Looking For:

We’d love to hear from you if you have:

Minimum 3 years of dental office experience required (front desk, billing, insurance or credentialing).
Strong attention to detail and the ability to juggle multiple clients at once
Professional and confident communication skills
Excellent written and spoken English, plus fast and accurate typing

Why You’ll Love It Here

If you’re organized, dependable, and ready for a change, this role offers a refreshing shift from the daily grind of a dental office. We provide hands-on training, a supportive team, and meaningful work that helps dental practices thrive. You’ll still use your dental knowledge every day—but without the front-desk stress.

This role is ideal for someone who wants:

Consistent hours with no evenings or weekends
A professional office environment
Long-term stability outside of a dental practice
Skill growth beyond day-to-day office tasks
No patients. No collections. No treatment Coordination. Just focused, professional work.

Pay & Benefits:

Hourly Pay: $26–$28/hour, based on experience
Medical, dental, and vision insurance
401(k) with company match
Life insurance
Paid holidays, birthday, vacation, and sick time
Profit sharing

Schedule:

Monday–Friday, 40 hours/week
In-office only (Northwest Phoenix)

How to Apply:

Please upload your resume in PDF format. Letters of recommendation are welcome but not required. We look forward to hearing from you!

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Which of our core values do you connect with most (Results-Driven, Do the Right Thing, Committed to Growth), and why?
What interests you most about moving into a non-clinical, non-patient-facing role like this?

Experience: