Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this essential role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate appointment scheduling, and efficient handling of patient records. If you thrive in a fast-paced environment and are passionate about delivering outstanding patient experiences, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk
- Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
- Verify insurance coverage and perform insurance eligibility checks using systems like Epic, Meditech, or Athenahealth
- Collect payments and perform medical billing and collection tasks with precision and adherence to HIPAA regulations
- Manage patient records with meticulous attention to detail, including documentation review and data entry in EMR (Electronic Medical Records) systems such as eClinicalWorks or Meditech
- Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally
- Assist with patient intake processes, including updating medical histories and explaining treatment plans
Requirements
- Proven experience as a Dental Receptionist with clinic or office experience in a dental setting
- Strong knowledge of dental terminology, medical coding (ICD-10, CPT), and insurance verification processes
- Proficiency in EMR systems like Dentrix, Eaglesoft, or similar platforms; familiarity with Meditech, Epic, or Athenahealth is highly desirable
- Excellent computer skills including Microsoft Office Suite and health information management software
- Ability to communicate effectively in bilingual settings is a plus; fluency in additional languages enhances patient service capabilities
- Knowledge of HIPAA regulations to ensure confidentiality and compliance in handling medical records and patient information
- Strong organizational skills with the ability to manage multiple tasks efficiently in a busy environment
- Exceptional customer service skills paired with professional phone etiquette and a friendly demeanor
Join our team to make a positive impact on patients’ lives by providing top-tier administrative support in a thriving dental practice. We value energetic professionals committed to excellence in healthcare administration!
Pay: $17.00 - $22.00 per hour
Benefits:
Work Location: In person
