We are a welcoming, patient-focused general dentistry office seeking a reliable, organized, and personable Front Desk Receptionist to join our team. This role is essential to creating a smooth and positive experience for our patients from the moment they walk through the door. If you enjoy helping people, and have strong dental front office experience, we would love to meet you!
Schedule:
- Monday – Thursday
- 8:00 AM – 5:00 PM
Duties:
- Greet and check in patients with professionalism and warmth
- Answer phones and manage patient communication efficiently
- Schedule and confirm appointments using Dentrix software
- Verify and process dental insurance (PPO plans primarily)
- Submit and track insurance claims
- Present treatment plans and discuss financial arrangements
- Collect payments and maintain accurate patient accounts
- Coordinate daily schedule to ensure smooth patient flow
- Maintain organized and accurate patient records
- Communicate effectively with clinical team and providers
Qualifications:
- Previous dental front desk experience required
- Proficiency in Dentrix (or similar dental software)
- Strong understanding of dental insurance and billing
- Excellent communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and stay calm in a busy environment
- Dependable, punctual, and a team player
Benefits:
- Competitive pay (based on experience)
- Paid Time Off (PTO)
- Vacation Pay
- 401(k) options
- Supportive and positive team environment
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person