About the Position
SPP Dental is seeking a full-time Dental Practice Success Associate to join our expanding team. This is a remote, Monday-Friday Position. Occasional travel may be required.
Job Description
Under the supervision of the Director of Operations, the incumbent’s responsibilities will include:
- On-boarding new dental practices joining our Dental Partnership Group
- Consolidating data from partner practices’ Practice Management Software (PMS), financial reporting platforms, and Human Resources/Payroll Systems
- Analyzing and diagnosing areas of operational success and areas where workflows can be optimized
- Working with partner practices to improve operational inefficiencies through proven methods
- Coordinating relationships between SPP partner practices and SPP’s service teams
- Aiding SPP partner practice team member recruiting
- Reporting SPP partner practices’ satisfaction in the partnership to SPP’s Management Team
The above statements are meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
The ideal candidate for this position is an individual with experience as a Dental Practice Office Manager or a Dental Practice Coach, with a demonstrated track record of improving dental practice operational efficiencies. Candidates located in the Greater Salt Lake City, UT or Greater San Diego, CA areas are preferred.
Specific qualifications:
- Excellent communication skills, including ability to communicate by phone, video call, and in person with dental practice owners and their teams
- Previous work with dental Practice Management Software (PMS) is required (Experience with CareStack, Dentrix, Open Dental, and Eaglesoft is a plus!)
- Computer skills, including Microsoft Office Suite / Google Drive, PMS, and QuickBooks Online
- Pride in customer service (a must!)
- Reliable; self- and team-oriented to accomplish goals
- The ability to problem-solve and critically think
- High school graduate or equivalent required, associate or bachelor’s degree
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
