Dental Practice Success Manager

SPP Dental, LLC • Full-time • Lehi, Utah, United States • $65k - $85k / year • 3d ago

About the Position

SPP Dental is seeking a full-time Dental Practice Success Associate to join our expanding team. This is a remote, Monday-Friday Position. Occasional travel may be required.

Job Description

Under the supervision of the Director of Operations, the incumbent’s responsibilities will include:

On-boarding new dental practices joining our Dental Partnership Group
Consolidating data from partner practices’ Practice Management Software (PMS), financial reporting platforms, and Human Resources/Payroll Systems
Analyzing and diagnosing areas of operational success and areas where workflows can be optimized
Working with partner practices to improve operational inefficiencies through proven methods
Coordinating relationships between SPP partner practices and SPP’s service teams
Aiding SPP partner practice team member recruiting
Reporting SPP partner practices’ satisfaction in the partnership to SPP’s Management Team

The above statements are meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform job related tasks other than those stated in this description.

Position Qualifications

The ideal candidate for this position is an individual with experience as a Dental Practice Office Manager or a Dental Practice Coach, with a demonstrated track record of improving dental practice operational efficiencies. Candidates located in the Greater Salt Lake City, UT or Greater San Diego, CA areas are preferred.

Specific qualifications:

Excellent communication skills, including ability to communicate by phone, video call, and in person with dental practice owners and their teams
Previous work with dental Practice Management Software (PMS) is required (Experience with CareStack, Dentrix, Open Dental, and Eaglesoft is a plus!)
Computer skills, including Microsoft Office Suite / Google Drive, PMS, and QuickBooks Online
Pride in customer service (a must!)
Reliable; self- and team-oriented to accomplish goals
The ability to problem-solve and critically think
High school graduate or equivalent required, associate or bachelor’s degree

Pay: $65,000.00 - $85,000.00 per year

Benefits: