Dental Office Manager

Confidential • Full-time • Cambridge, Massachusetts, United States • $38 - $41 / hour • 1m ago

Position Summary

Our growing dental practice is looking for an experienced Dental Practice Manager to lead administrative functions and ensure the smooth coordination of daily office activities. This position requires a strong understanding of dental practice workflows, staff leadership, and patient-centered service, along with experience using dental management software such as Eaglesoft or Dentrix. The successful candidate will play a key role in supporting both the clinical team and our patients through effective organization and oversight.

Primary Duties

Direct and coordinate all front-office and administrative operations to maintain an efficient and welcoming practice environment
Lead, coach, and evaluate administrative team members, ensuring consistent performance and professional growth
Oversee scheduling systems, patient documentation, billing processes, and insurance submissions
Safeguard patient information by enforcing HIPAA standards and internal privacy protocols
Monitor financial performance, prepare operational budgets, and identify opportunities to control costs
Serve as the primary point of contact for patient concerns, ensuring timely and professional resolution
Partner closely with dentists and clinical staff to align office operations with patient care goals
Establish, review, and refine office procedures to improve productivity and workflow

Required Experience & Skills

Proven experience managing administrative operations in a dental practice
Hands-on experience with Eaglesoft, Dentrix or comparable dental practice management systems
Solid knowledge of dental insurance processes, scheduling, and patient records management
Strong leadership abilities with a collaborative management style
Demonstrated ability to organize, prioritize, and adapt in a busy office environment
Working knowledge of HIPAA compliance and confidentiality requirements
Financial oversight experience within a dental office is preferred
Professional communication skills with patients, staff, and external partners

What We Offer

This role offers the opportunity to take ownership of practice operations and contribute meaningfully to an organized, patient-focused dental environment! If you feel you are the right fit, we look forward to hearing from you!

Job Type: Full-time

Pay: $38.00 - $41.00 per hour

Ability to Commute: