The responsibilities of this job include, but are not limited to, the following:
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Supervising all Front Office employees;
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Registering and discharging patients accurately;
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Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
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Collecting patient payments accurately;
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Answering incoming calls in a warm and friendly manner;
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Submitting monthly staffing schedule for all Front Office employees;
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Reviewing all Front Office reports;
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Implementing established procedures and policies;
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Assisting with training new Front Office employees;
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Ensuring daily deposits are completed correctly;
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Evaluating and completing employee performance evaluations as directed;
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Organizing and conducting Front Office staff meetings;
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Providing positive, warm and friendly customer service in all interactions;
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Fostering teamwork and a positive, professional atmosphere;
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Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
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Employee must be at least 18 years of age;
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High school graduate or equivalent;
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Keyboarding experience required;
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Excellent verbal and written communication skills;
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One year of clerical experience preferred;
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One year of supervisory experience preferred
Salary Range: $25.00 - $30.00, depending on experience.
Benefits and Other Compensation:
- Health, Dental and Vision insurance for employees and dependents
- Disability, Life and Long Term care insurance
- Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
- Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
- Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
- Discounted medical treatment at any Patient First location for employees and immediate family
- Bonuses include:
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)
