Orthodontic Treatment Coordinator

Confidential • Full-time • Baltimore, Maryland, United States • $35 - $40 / hour • 1m ago

Job Summary
We are seeking a dedicated and detail-oriented Orthodontic Treatment Coordinator to join our dynamic dental team. The ideal candidate will possess excellent communication skills, a strong understanding of orthodontic procedures, and a passion for providing exceptional patient care. As an Orthodontic Treatment Coordinator, you will serve as the vital link between patients and the clinical team, guiding patients through treatment plans, scheduling appointments, and ensuring a smooth and positive experience from consultation to completion. Your role is essential in fostering patient trust, managing administrative tasks, and supporting the overall success of our orthodontic practice.

Responsibilities

Act as the primary point of contact for patients, explaining treatment options and answering questions with clarity and professionalism.
Coordinate treatment schedules, appointments, and follow-up visits to optimize patient flow and clinic efficiency.
Assist in collecting patient information, verifying insurance coverage, and managing billing processes related to orthodontic treatments.
Educate patients on orthodontic procedures, care instructions, and maintenance to promote compliance and positive outcomes.
Collaborate closely with orthodontists and clinical staff to ensure treatment plans are accurately communicated and executed.
Maintain organized patient records, update treatment progress notes, and ensure confidentiality of sensitive information.
Support office administrative functions by managing correspondence, scheduling consultations, and facilitating patient onboarding processes.

Experience

Prior experience working in a medical or dental office environment is highly preferred.
Knowledge of medical terminology relevant to orthodontics enhances communication with patients and staff.
Demonstrated ability to support medical administrative tasks such as scheduling, billing, and insurance verification.
Office experience that showcases organizational skills and proficiency with practice management software is advantageous.
Experience specifically within a dental or orthodontic setting is desirable but not mandatory; training will be provided for qualified candidates committed to learning. Join our team to help transform smiles while delivering outstanding patient service in a professional and supportive environment!

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

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