Overview
Join our dynamic healthcare team as a Dental Office Manager/Treatment Coordinator, where your leadership and organizational skills will drive the success of our dental practice. In this vital role, you will oversee daily office operations, coordinate patient treatment plans, and ensure a smooth, efficient experience for both patients and staff. Your expertise in medical office management, combined with your passion for delivering exceptional patient care, will help foster a welcoming environment that promotes health and wellness. This position offers an exciting opportunity to utilize your comprehensive knowledge of dental and medical administrative support within a collaborative and growth-oriented setting.
Duties
- Manage the day-to-day operations of the dental clinic, including scheduling, staffing, and workflow optimization to maximize efficiency.
- Coordinate patient treatment plans by explaining procedures, financing options, and scheduling follow-up appointments to ensure clarity and patient satisfaction.
- Supervise administrative staff, including receptionists and dental assistants, providing training, performance evaluations, and support in human resources functions.
- Oversee financial management tasks such as billing, coding, budgeting, and ensuring compliance with HIPAA regulations to protect patient confidentiality.
- Utilize electronic health record (EHR) systems like Dentrix or Eaglesoft to maintain accurate medical records and streamline clinical documentation.
- Monitor clinic performance metrics and implement process improvements to enhance service quality and operational productivity.
- Ensure compliance with healthcare regulations including JCAHO standards, managed care policies, and acute care protocols while maintaining a safe environment for staff and patients.
Skills
- Proven experience in dental office management or healthcare management with strong supervisory capabilities.
- Extensive knowledge of medical terminology, medical records management, and EMR/EHR systems such as eClinicalWorks or Epic.
- Expertise in fiscal management including budgeting, financial management, and utilization management within a healthcare setting.
- Familiarity with dental clinic operations combined with experience in managing medical administrative support functions.
- Strong understanding of HIPAA compliance standards along with medical administrative procedures related to nursing or acute care environments.
- Excellent communication skills for coordinating treatment plans effectively with patients and multidisciplinary teams.
- Ability to lead teams confidently while fostering a positive work environment that emphasizes quality patient care. This role is perfect for motivated professionals eager to make a meaningful impact in a thriving dental practice by combining their management expertise with their passion for healthcare excellence!
Job Types: Full-time, Part-time
Pay: $26.85 - $35.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
