Dental Patient Care Coordinator

Young Dental Group • Full-time • San Mateo, California, United States • $25 / hour • 1m ago

At Young Dental Group, we believe exceptional dental care starts the moment a patient picks up the phone. We're a private family practice in San Mateo dedicated to comprehensive, preventative, and restorative dentistry for patients of all ages. Our mission is simple: create a comfortable, welcoming environment and deliver outstanding oral care to our community.

Who We’re Looking For

We are looking for an exceptional Patient Care Coordinator who is more than just organized—you are:

A people person who builds trust effortlessly
A clear communicator who can simplify complex information
A problem solver who takes ownership, not direction
A team player who elevates everyone around you
Someone who thrives in a fast-paced, high-standard environment

You understand that this role is not just administrative—
it is central to the patient experience and the success of the practice.

What You’ll Own

Create a warm, professional first impression and guide patients through their visits
Answer calls, texts, and emails promptly and thoughtfully
Manage and optimize the schedule to support a productive, efficient day
Confirm appointments and proactively fill openings
Verify insurance and clearly explain benefits and financials
Present treatment plans and collect payments with confidence
Submit and track insurance claims and follow up as needed
Maintain accurate patient records and ensure all documentation is complete
Support smooth communication and flow between front and back office
Coordinate treatment scheduling and follow-ups
Secondarily, supporting the clinical back office when necessary

What We're Looking For

3+ years of dental front office experience — you know the rhythms of a dental practice and hit the ground running
Proficiency with dental practice management software
Deep familiarity with dental insurance verification, billing, and claims
Exceptional written and verbal communication skills
Natural ability to make patients feel at ease — warm, professional, and unhurried even when it's busy
Highly organized, detail-oriented, and proactive about following through
A team-first mindset and the desire to grow with a practice that invests in you

Benefits

Paid time off
Medical, dental, and vision coverage
401(k) with matching
A team that will genuinely appreciate what you bring every day

How to Apply

Please submit your resume in PDF format along with a brief paragraph (3–5 sentences) telling us what you believe makes a great patient experience. We review every application personally and look forward to learning more about you.

Young Dental Group is proud to be an equal opportunity employer.

Pay: From $25.00 per hour

Benefits: