Job Summary
We are seeking a dynamic and highly organized Treatment Coordinator/Office Manager to lead our healthcare practice with enthusiasm and precision. This pivotal role combines administrative excellence with clinical coordination, ensuring seamless patient experiences and efficient office operations. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership, medical office management skills, and a passion for delivering exceptional patient care. Your energetic approach will help foster a positive team atmosphere while maintaining compliance with healthcare regulations and managing practice workflows effectively. Duties
- Oversee daily office operations, including scheduling, patient intake, and administrative support to ensure smooth clinic functions
- Coordinate treatment plans between patients and healthcare providers, explaining procedures, financial options, and follow-up steps clearly and confidently
- Manage medical records, billing processes, and insurance claims using EMR (Electronic Medical Records) systems such as Dentrix or eClinicalWorks to ensure accuracy and compliance with HIPAA standards
- Supervise staff members, including receptionists, medical assistants, and other administrative personnel, fostering a collaborative team environment
- Handle fiscal management tasks such as budgeting, financial reporting, and managing practice expenses to optimize profitability
- Ensure compliance with healthcare regulations like JCAHO standards, HIPAA privacy rules, and managed care requirements
- Support human resources functions including hiring, training, performance evaluations, and maintaining employee records
- Utilize practice management software like Epic or Eaglesoft to streamline operations and improve patient flow
- Collaborate with clinical staff to facilitate acute care or hospital experience when necessary for patient treatment plans
- Maintain high standards of medical administrative support by overseeing medical terminology accuracy, medical records management, and documentation quality
Experience
- Proven experience in medical office management within a healthcare setting such as dental clinics or medical practices
- Demonstrated supervisory experience leading teams in a busy clinic environment
- Extensive knowledge of EMR/EHR systems including Eaglesoft, Dentrix, eClinicalWorks or Epic software platforms
- Strong background in fiscal management including budgeting and financial oversight within a healthcare context
- Familiarity with HIPAA regulations, medical terminology, and medical records management practices
- Prior experience in dental office or healthcare management roles preferred but not required; veterinary or hospital experience is also advantageous
- Excellent organizational skills with the ability to multitask efficiently in high-pressure situations
- Knowledge of managed care processes and utilization management procedures is highly desirable
Join us to be part of a vibrant team dedicated to delivering outstanding patient care while leading our practice toward operational excellence. This role offers an exciting opportunity for motivated professionals eager to make a meaningful impact in healthcare management!
Job Types: Full-time, Part-time, Temporary
Pay: $40.00 - $50.00 per hour
Work Location: In person
