Dental Treatment Coordinator (Treatment Presentation Focus)
Omni Dental Studio – Riverview, Florida
About Us
At Omni Dental Studio, we are redefining the dental experience through modern technology, elevated design, and a patient-first philosophy. As we prepare for our grand opening, we are building a team focused on trust, education, and long-term relationships. Every patient interaction is designed to feel personalized, transparent, and exceptional.
Position Overview
We are seeking a confident, polished, and results-driven Dental Treatment Coordinator with a strong focus on treatment presentation and case acceptance.
This role is central to the success of the practice. You will guide patients through their recommended care by clearly presenting treatment plans, educating them on their options, and helping them confidently move forward. Your ability to communicate value, build trust, and navigate financial conversations will directly impact patient outcomes and practice growth.
Key Responsibilities
- Lead all treatment presentations with clarity, confidence, and a patient-first approach
- Translate clinical diagnoses into easy-to-understand treatment plans and benefits
- Review insurance coverage and provide accurate, transparent cost estimates
- Present financial options, including payment plans and third-party financing
- Drive case acceptance by addressing patient concerns and overcoming objections
- Ensure patients leave with a clear understanding of next steps and scheduled treatment
- Proactively follow up on pending or unscheduled treatment to convert opportunities
- Coordinate pre-authorizations and insurance approvals efficiently
- Work closely with the doctor to align on treatment recommendations and messaging
- Maintain detailed documentation of all treatment discussions and patient decisions
- Support scheduling optimization to ensure productive and efficient provider time
Requirements
- Proven experience as a Dental Treatment Coordinator or similar role
- Strong knowledge of dental procedures, terminology, and comprehensive treatment planning
- Demonstrated ability to successfully present and close treatment plans
- Proficiency in insurance breakdowns, estimates, and financial coordination
- Excellent communication and interpersonal skills with a consultative approach
- Confidence discussing finances and guiding patient decision-making
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced, patient-centered environment
Required Skills
- Office Management & Leadership
- Treatment Planning & Case Presentation
- Insurance Verification, Billing & AR Management
- Patient Retention & Relation Building
- Scheduling Optimization & Production Goals
- Practice Performance Tracking & Reporting
- HIPAA Compliance & Confidentiality
Preferred Qualifications
- Track record of high case acceptance rates
- Experience with treatment presentation tools and dental practice management systems
- Familiarity with financing platforms (e.g., CareCredit or similar)
- Experience in a startup or growth-stage dental practice
What We Offer
- Competitive base compensation + performance-based incentives tied to case acceptance
- Opportunity to be part of a high-end, modern dental startup
- Supportive, collaborative, and growth-focused team environment
- Career advancement opportunities as the practice expands
- Exposure to advanced technology and streamlined workflows
Why This Role Matters at Omni Dental Studio?
This is a patient-influencing and revenue-driving role at the core of our practice. Your ability to educate, connect, and confidently present treatment will directly impact both patient health outcomes and the success of Omni Dental Studio.
Pay: $26.00 - $30.00 per hour
Experience:
- Treatment Coordination: 3 years (Required)
Language:
License/Certification:
- Consult or Sales Training (Preferred)
Ability to Commute:
- Riverview, FL 33578 (Required)
Work Location: In person
