Business Office Manager

Kentmere Rehabilitation & Skilled Nursing • Full-time • Wilmington, Delaware, United States • $80k / year • 3w ago

Overview
We are seeking a highly skilled and dynamic Business Office Manager to oversee the administrative and financial operations of our healthcare facility. The ideal candidate will possess extensive experience in medical office management, fiscal oversight, and team supervision. This role requires a comprehensive understanding of healthcare administration, medical records management, and office operations, ensuring the delivery of efficient, compliant, and patient-centered services. The Business Office Manager will play a pivotal role in maintaining operational excellence, optimizing financial performance, and fostering a collaborative work environment.

Responsibilities

Lead and supervise administrative staff to ensure smooth daily operations within the medical or dental practice.
Oversee fiscal management activities including budgeting, financial reporting, billing, and accounts receivable processes utilizing EMR (Electronic Medical Records) systems such as PointClickCare.
Ensure compliance with healthcare regulations including HIPAA, and long term care policies while safeguarding patient confidentiality and data security.
Manage human resources functions such as staff recruitment, training, performance evaluations, and conflict resolution to maintain a motivated and professional team.
Coordinate medical administrative support functions including medical records management, coding accuracy, utilization management, and insurance claims processing.
Supervise office workflow to optimize clinic efficiency while maintaining high standards of patient care and customer service.
Monitor financial performance through effective billing practices, budget adherence, and cost control measures to enhance practice profitability.
Collaborate with clinical leadership to support medical management initiatives across acute care or specialty clinics.

Requirements

Proven experience in medical office management or healthcare administration with a strong background in fiscal management and practice oversight.
Demonstrated supervisory experience leading administrative or clinical teams within a healthcare setting.
Proficiency with EMR/EHR systems such as PointClickCare or similar platforms; familiarity billing software is advantageous.
Knowledge of healthcare regulations including HIPAA compliance standards, and long term care policies.
Strong understanding of medical terminology, medical records management, and insurance billing procedures.
Experience with budgeting, financial analysis, and resource allocation within a healthcare environment.
Excellent organizational skills combined with effective communication abilities to coordinate multidisciplinary teams effectively. Join us in delivering exceptional healthcare administration by ensuring operational excellence through strategic leadership and dedicated service!

Pay: $80,000.00 per year

Benefits: