Dental Front Office Assistant

Thrive Pediatric Dentistry & Orthodontics • Full-time • Northridge, California, United States • $22 - $25 / hour • 2d ago

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team at Thrive Pediatric Dentistry in Northridge. In this role, you will be the welcoming face of our practice, providing exceptional patient service while managing essential administrative functions. Your energetic approach and organizational skills will ensure smooth daily operations, from appointment scheduling to insurance verification. This position offers an exciting opportunity to contribute to a positive patient experience and support our commitment to quality dental care.

Duties

Greet patients warmly, ensuring a friendly and professional first impression at the front desk
Manage appointment scheduling using Dentrix Ascend
Verify insurance coverage and benefits, including PPO, HMO, and MediCal/DentiCal, ensuring accurate billing and claims processing
Collect payments
Review and update patient records
Handle multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally

Requirements

Prior experience in a pediatric dental office
Proficiency in dental practice management software
Exceptional customer service skills paired with professional phone etiquette and clerical experience
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Bilingual abilities are a plus to serve diverse patient populations

Pay: $22.00 - $25.00 per hour

Benefits: