Front Desk Insurance Coordinator

Piedmont Dental Associates • Full-time • Troutman, North Carolina, United States • $18 - $30 / hour • 1w ago

Join Our Amazing Dental Team!

We are seeking an experienced, motivated, and dependable Front Desk / Insurance Coordinator to join our growing dental practice. This is a great opportunity for someone who enjoys helping patients, thrives in a team environment, and wants to grow professionally within a supportive and positive office culture.

Position Overview

The ideal candidate will have prior dental office experience and a strong understanding of dental insurance, treatment coordination, and front office operations. We are looking for a true team player who is flexible and willing to assist both at the front desk and in the clinical area as needed.

Dental assisting experience is highly preferred, as this role may occasionally support the clinical team when necessary.

Responsibilities

Greet and check out patients with exceptional customer service
Schedule appointments and manage the daily schedule
Verify dental insurance benefits and eligibility
Submit and follow up on insurance claims
Present treatment plans and discuss financial arrangements
Collect patient payments and maintain accurate records
Answer phones and respond to patient inquiries
Coordinate with providers and team members to ensure a smooth patient experience
Assist with front office duties and administrative tasks
Support the clinical team as a dental assistant when needed

Qualifications

Dental office experience required
Dental insurance knowledge required
Experience with insurance verification, claims, and billing
Dental assisting experience preferred
Strong communication and organizational skills
Dependable, punctual, and professional
Positive attitude and strong work ethic
Ability to multitask in a fast-paced environment
Team-oriented mindset with a willingness to help wherever needed
Desire to learn, grow, and advance within the practice

What We're Looking For

We want someone who:

Loves helping patients and creating a positive experience
Takes initiative and is dependable
Works well with others and contributes to a strong team culture
Is adaptable and willing to wear multiple hats
Has a passion for dentistry and patient care
Wants a long-term career with opportunities for growth and development

What We Offer

Competitive pay based on experience
Supportive and positive work environment
Opportunities for professional growth and advancement
A team that values collaboration, respect, and excellence in patient care
The chance to be part of an amazing dental office that truly cares about its patients and employees

If you have dental office experience, insurance knowledge, and are looking for a place where you can learn, grow, and make a difference, we'd love to hear from you!

Apply today and become part of our dental family.

Pay: $18.00 - $30.00 per hour

Benefits: