Job Overview
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. In this vital role, you will be the welcoming face of our practice, providing exceptional patient service while managing administrative tasks with efficiency and professionalism. Your energetic approach will ensure smooth daily operations, from appointment scheduling to insurance verification, creating a positive experience for every patient who walks through our doors. If you thrive in a fast-paced environment and possess a passion for healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly, ensuring a friendly and professional first impression
- Schedule appointments accurately using dental practice management software Eaglesoft
- Verify insurance coverage and benefits, including Medicare and Medicaid, utilizing systems like Epic, Meditech, Athenahealth, or EMR platforms
- Collect payments and perform medical collections while maintaining HIPAA compliance and safeguarding patient confidentiality
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and professionally
- Maintain accurate dental records and medical documentation review, including CPT coding, ICD-10/ICD-9 coding, and medical billing processes
- Handle patient intake procedures, including data entry with high typing accuracy (10 key typing) and updating electronic health records (EHR systems) such as eClinicalWorks or Meditech
- Facilitate insurance verification and pre-authorizations to streamline patient care plans
- Support office management tasks like filing, faxing, and managing medical records with attention to detail
- Assist in clinic operations by coordinating patient flow and ensuring all front desk duties are executed seamlessly
Experience
- Prior experience working in a dental clinic or healthcare setting is highly preferred
- Demonstrated proficiency with dental office management software such as Eaglesoft; familiarity with EMR systems like Epic or Meditech is a plus
- Strong knowledge of dental terminology
- Experience with insurance verification processes including Medicare and Medicaid is desirable
- Excellent customer service skills combined with professional phone etiquette and clerical experience in a busy office environment
- Ability to handle multiple tasks efficiently while maintaining accuracy in documentation review and data entry
- Familiarity with health information management standards such as HIPAA compliance
Join us to be part of a dedicated team committed to delivering outstanding patient care while supporting the operational excellence of our dental practice. We value energetic professionals who are eager to make a difference every day!
Pay: $12.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person