About Our Practice
For more than 40 years, Dr. William Hummer has provided personalized, relationship-centered dental care to families throughout San Leandro and the East Bay. Our practice is built on a simple philosophy: take great care of people, and everything else follows.
Many of our patients have been with us for years—even decades—and we pride ourselves on creating a welcoming, friendly environment where patients feel like family. We are seeking a warm, organized, and dependable Front Desk Coordinator to become an important part of our team.
We are open to hiring either:
- An experienced Dental Receptionist or Front Desk Coordinator
- A highly motivated candidate with strong administrative or customer service experience who is eager to learn
- An experienced Office Manager who can take on additional leadership responsibilities
If you enjoy helping people, thrive in a patient-focused environment, and want to grow with a well-established practice, we would love to meet you.
Position Overview
The front desk team member is often the first person our patients interact with and plays a vital role in creating an exceptional patient experience. You will help patients feel welcome, supported, and cared for from the moment they call or walk through our doors.
Responsibilities
- Greet patients warmly and professionally
- Answer incoming phone calls and respond to patient inquiries
- Schedule and coordinate patient appointments
- Manage the daily schedule and help optimize patient flow
- Verify insurance eligibility and benefits
- Explain treatment estimates and financial arrangements
- Collect patient payments and process transactions
- Maintain accurate patient records and documentation
- Confirm appointments and manage recall systems
- Communicate effectively with patients regarding appointments and treatment needs
- Support the clinical team to ensure smooth office operations
- Maintain a clean, organized, and professional front office environment
Preferred Qualifications
- Dental front office experience preferred, but not required
- Knowledge of dental insurance verification and billing is a strong plus
- Spanish-speaking candidates strongly encouraged to apply
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
- Accounts receivable experience
What We're Looking For
- Friendly, compassionate, and patient-focused
- Dependable and punctual
- Strong work ethic and positive attitude
- Quick learner with a willingness to take initiative
- Ability to stay organized and calm in a busy environment
- Desire to grow professionally and contribute to the success of the practice
Growth Opportunities
We believe in investing in our team members. Compensation and responsibilities may increase based on performance, accomplishments, leadership ability, and commitment to the practice.
For the right candidate, this position has the potential to develop into an Office Manager role.
We Are Willing to Train
While dental experience is preferred, we are willing to train the right candidate from the ground up. If you are intelligent, organized, personable, and eager to learn, we are excited to teach you.
Benefits
- Paid time off
- Employee dental benefits
- Professional development opportunities
- Long-term growth potential within the practice
Job Type
Full-time
Pay
$28.00 - $35.00+ per hour, depending on experience and qualifications
Supplemental Questions
- Do you have dental office experience?
- Do you have experience verifying dental insurance benefits?
- Are you fluent in Spanish, Tagalog, French, German or Arabic?
- Have you worked with Dentrix or other dental practice management software?
- Why do you believe you would be a great fit for our office?
Work Location
In Person
William R. Hummer, DDS
1239 Harrison St
San Leandro, CA 94577
Please submit your resume and a brief introduction telling us about yourself and why you would be a great fit for our team.
Pay: $28.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Education:
Experience:
- Dental receptionist: 1 year (Preferred)
Language:
Work Location: In person
