Dental Receptionist / Front Desk Coordinator (Growth Opportunity to Office Manager)

William R. Hummer, DDS • Full-time • San Leandro, California, United States • $28 - $35 / hour • 3m ago

About Our Practice

For more than 40 years, Dr. William Hummer has provided personalized, relationship-centered dental care to families throughout San Leandro and the East Bay. Our practice is built on a simple philosophy: take great care of people, and everything else follows.

Many of our patients have been with us for years—even decades—and we pride ourselves on creating a welcoming, friendly environment where patients feel like family. We are seeking a warm, organized, and dependable Front Desk Coordinator to become an important part of our team.

We are open to hiring either:

An experienced Dental Receptionist or Front Desk Coordinator
A highly motivated candidate with strong administrative or customer service experience who is eager to learn
An experienced Office Manager who can take on additional leadership responsibilities

If you enjoy helping people, thrive in a patient-focused environment, and want to grow with a well-established practice, we would love to meet you.

Position Overview

The front desk team member is often the first person our patients interact with and plays a vital role in creating an exceptional patient experience. You will help patients feel welcome, supported, and cared for from the moment they call or walk through our doors.

Responsibilities

Greet patients warmly and professionally
Answer incoming phone calls and respond to patient inquiries
Schedule and coordinate patient appointments
Manage the daily schedule and help optimize patient flow
Verify insurance eligibility and benefits
Explain treatment estimates and financial arrangements
Collect patient payments and process transactions
Maintain accurate patient records and documentation
Confirm appointments and manage recall systems
Communicate effectively with patients regarding appointments and treatment needs
Support the clinical team to ensure smooth office operations
Maintain a clean, organized, and professional front office environment

Preferred Qualifications

Dental front office experience preferred, but not required
Knowledge of dental insurance verification and billing is a strong plus
Spanish-speaking candidates strongly encouraged to apply
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Professional appearance and positive attitude
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Accounts receivable experience

What We're Looking For

Friendly, compassionate, and patient-focused
Dependable and punctual
Strong work ethic and positive attitude
Quick learner with a willingness to take initiative
Ability to stay organized and calm in a busy environment
Desire to grow professionally and contribute to the success of the practice

Growth Opportunities

We believe in investing in our team members. Compensation and responsibilities may increase based on performance, accomplishments, leadership ability, and commitment to the practice.

For the right candidate, this position has the potential to develop into an Office Manager role.

We Are Willing to Train

While dental experience is preferred, we are willing to train the right candidate from the ground up. If you are intelligent, organized, personable, and eager to learn, we are excited to teach you.

Benefits