Office Manager

Balcones Family Dental • Full-time • Austin, Texas, United States • $55k / year • 4w ago

About Us

At Balcones Family Dental, we believe that great dentistry starts with a great team. We are a growing, patient-centered practice in Austin, TX that is committed to providing exceptional care while maintaining a positive, supportive, and collaborative work environment.

Our culture is one of our greatest strengths, and we're looking for an Office Manager who is excited to lead, protect, and enhance the incredible team atmosphere we've built. This is an opportunity for an experienced dental leader to make a meaningful impact on both the patient experience and the success of our practice.

If you're passionate about leadership, team development, operational excellence, and creating an outstanding patient experience, we'd love to meet you.

Why Join Balcones Family Dental?

Four-day work week with excellent work-life balance
Supportive, team-oriented culture
Opportunity to lead a growing and successful practice
Collaborative environment where your ideas and leadership matter
Stable, established patient base
Opportunity to make a direct impact on practice growth and team success
Positive workplace focused on respect, accountability, and patient care

Schedule

Monday – Thursday: 7:30 AM – 5:00 PM
Occasional Fridays as needed

Position Overview

The Office Manager serves as the operational leader of the practice and is responsible for overseeing daily business operations, supporting team development, optimizing office performance, and ensuring an exceptional experience for every patient.

This role requires a strong leader who can balance people management, patient satisfaction, scheduling efficiency, and financial performance while maintaining the positive culture that defines our practice.

Key ResponsibilitiesLeadership & Team Development

Lead, coach, and support administrative and clinical team members
Foster a positive, accountable, and collaborative workplace culture
Assist with hiring, onboarding, and training new team members
Conduct performance reviews and provide ongoing feedback and mentorship
Promote effective communication between doctors and staff

Practice Operations

Oversee daily office operations and workflow efficiency
Ensure productive scheduling and optimal patient flow
Monitor key performance indicators and practice goals
Develop and implement systems that improve office efficiency and patient satisfaction
Maintain compliance with HIPAA, OSHA, and office policies

Financial Management

Monitor production, collections, and accounts receivable
Assist with treatment acceptance and financial discussions
Review reports and identify opportunities for growth and improvement
Support insurance and billing processes
Help drive practice performance and operational success

Patient Experience

Ensure every patient receives exceptional customer service
Address patient concerns professionally and effectively
Support patient retention and relationship-building initiatives
Create a welcoming, positive experience for patients and team members alike

Qualifications

Minimum of 3 years of dental office management experience required
Strong understanding of dental insurance, billing, scheduling, and practice operations
Experience managing production and collection goals
Proven leadership and team development skills
Excellent communication and interpersonal abilities
Strong organizational and problem-solving skills
Ability to multitask and prioritize effectively in a fast-paced environment
Experience with dental practice management software preferred

What We're Looking For

The ideal candidate is:

A positive and motivating leader
Passionate about building and maintaining a strong team culture
Highly organized and detail-oriented
Results-driven with a patient-first mindset
Professional, adaptable, and solution-focused
Committed to helping both the practice and team members succeed

Benefits

Competitive compensation based on experience
Paid time off and paid holidays
Opportunities for professional growth and development
Supportive and collaborative team environment
Four-day work week with occasional Fridays
Long-term career growth potential

Why You'll Love Working Here

At Balcones Family Dental, we genuinely enjoy working together. We celebrate successes, support one another through challenges, and are committed to creating an environment where team members feel valued, respected, and empowered to grow.

We're looking for someone who wants more than just a management position—we're looking for a leader who wants to help shape the future of our practice and continue building a culture people are proud to be a part of.

Apply Today

If you're an experienced dental Office Manager who thrives on leadership, teamwork, and creating exceptional patient experiences, we'd love to hear from you.

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Accommodations Statement:

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact the hiring team.

Pay: From $55,000.00 per year

Benefits: