Dental Insurance Specialist / Patient Coordinator

Confidential • Full-time • Port Washington, Wisconsin, United States • 1w ago

Enjoy the freedom of a thriving, independent dental practice! We’re hiring a hybrid Dental Insurance Specialist / Patient Coordinator who loves multitasking, teamwork, and a positive, no-friction workplace. This role combines insurance/billing, financial counseling, and front desk support. Key highlights include a Monday–Thursday schedule, a 401(k) with a 6% match, and paid time off.

A full job profile is available upon request.

Role Overview

Position: Dental Insurance Specialist / Patient Coordinator
Schedule: In office, Monday–Thursday, 8:00 AM – 5:00 PM

Core Duties

Insurance & Billing: Verify benefits, calculate copays, submit claims, manage accounts receivable, and resolve denials.
Patient Care: Present treatment plans, explain financial costs, offer financing, and discuss in-house membership plans.
Front Desk: Greet patients, answer phones, and schedule appointments as needed.

Requirements & Benefits

Experience: 2+ years of dental insurance billing and treatment presentation; proficiency with dental software like Dentrix Eaglesoft or Open Dental.
Pay & Perks: Competitive starting rate based on experience, 401(k) with a 6% match, paid vacation/sick time/holidays, and medical and dental benefits.

Office & Culture

Independent Practice: Solo doctor-owned office focusing on personal touch and direct communication without corporate constraints or quotas.
Team Atmosphere: Harmonious, collaborative workplace built on open communication and zero friction.
Environment: Fast-paced, high-energy days in an upbeat, welcoming, and family-oriented setting.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Paid time off
Parental leave
Professional development assistance
Retirement plan

Application Question(s):

How many years of dental insurance verification, line-item ledger billing, and treatment plan presentation experience do you have?
2. Which dental practice management software system(s) are you proficient in (e.g., Dentrix, Eaglesoft, Open Dental), and what is a brief example of a complex coordination of benefits (COB) or billing problem you have successfully resolved?

Work Location: In person