Dental Treatment Coordinator

Pacific Dental Care • Full-time • Pleasanton, California, United States • $30 - $35 / hour • 1w ago

Job Summary

We are seeking a dynamic and organized Dental Treatment Coordinator to join our vibrant dental team! In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your expertise will ensure seamless communication between patients, dental providers, and insurance companies, creating a positive experience from the initial appointment to post-treatment follow-up. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient care, this is the perfect opportunity to elevate your career in dental healthcare!

Responsibilities

Greet patients warmly and manage all patient communication via phone, email, and in-person interactions with a friendly, professional demeanor
Explain treatment options clearly, answer questions thoroughly, and assist patients in understanding procedures and financial commitments
Schedule appointments efficiently using patient management software and coordinate with dental providers to optimize daily workflow
Verify insurance coverage, process claims, and communicate financial arrangements effectively while maintaining transparency
Maintain accurate electronic health records (EHR) and ensure all documentation complies with health regulation policies and confidentiality standards
Follow up with patients regarding treatment plans, payment options, and appointment reminders to foster ongoing engagement
Support administrative tasks such as typing reports, managing patient files, and updating medical records with precision

Experience

Prior experience working in a medical or dental office setting is highly preferred
Proficiency in Microsoft Office applications including Word and Excel for documentation purposes
Familiarity with Dentrix Ascend is preffered
Strong knowledge of health insurance policies, billing procedures, and health regulation compliance
Excellent customer service skills with the ability to communicate effectively over the phone and in person
Understanding of medical terminology relevant to dental care and treatment planning
Demonstrated ability to handle sensitive patient information discreetly while maintaining confidentiality

Join us to be part of a dedicated team committed to providing outstanding dental care! Your enthusiasm and attention to detail will make a meaningful difference in our patients’ lives while advancing your career in healthcare administration.

Pay: $30.00 - $35.00 per hour

Work Location: In person