Front Desk Insurance Coordinator- Pediatric dental office

Pediatric Dental Office • Full-time • Lake Worth, Florida, United States • $19 - $23 / hour • 1m ago

Job Summary
We are seeking a detail-oriented and customer-focused Dental Front Desk Insurance Coordinator to join our dental practice. The ideal candidate will manage patient interactions, verify insurance coverage, and ensure smooth clinic operations. This role requires strong administrative skills, familiarity with dental terminology, and proficiency with Open Dental. Bilingual abilities and prior dental office experience are highly valued to provide exceptional patient service and support the clinic’s administrative functions.

Duties

Greet patients warmly and manage multi-line phone systems with professional phone etiquette
Verify insurance coverage, benefits, and eligibility using Open Dental
Schedule appointments efficiently using dental office management software and coordinate patient intake processes
Manage dental billing, coding, and documentation review to ensure compliance with HIPAA regulations
Assist with insurance claims submission and follow-up to facilitate timely reimbursements
Maintain accurate dental records and ensure proper filing of medical records in accordance with office policies
Support front desk operations including data entry, filing, and managing office supplies
Provide excellent patient service by addressing inquiries related to insurance, billing, or appointment scheduling
Collaborate with clinical staff to support care plans and documentation review as needed

Qualifications

Prior experience in a dental office setting is required; clinic or hospital experience is a plus
Proficiency with dental practice management software such as Open Dental.
Strong knowledge of dental terminology and health information management standards including HIPAA compliance
Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10-key), and data entry accuracy
Exceptional organizational skills with attention to detail in documentation review and insurance verification processes
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Outstanding customer service skills coupled with professional phone etiquette and effective communication abilities
Ability to work efficiently in a fast-paced environment while maintaining accuracy in all tasks

This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care through efficient administrative support.

Pay: $19.00 - $23.00 per hour

Experience: