Dental Assistant/Front Desk Receptionist

Seva Dental Team • Full-time • Waterford, Michigan, United States • 3w ago

Waterford Dental Team is growing, and we’re looking for a cross-trained pro who can do two things really well:

support great dentistry chairside, and
make patients feel taken care of from “hi!” to “you’re all set.”

If you’re a Dental Assistant who’s also interested in the front-office/business side (or already great at it), this role is for you. You’ll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.

Prior dental experience is required. This is a fast-paced, people-facing role where details matter and kindness matters more.

What You’ll Do

Patient Relations + Front Office

Answer patient calls with professionalism and empathy (yes, even the “quick question” that is never quick)
Schedule appointments, manage patient flow, and help keep the day running smoothly
Check patients in and out with a welcoming, confident presence
Document patient financial and insurance responsibility with 100% accuracy
Collect payments for procedures performed and assist with past-due balances respectfully
Proactively call patients who are due for service or need to book
Use scheduling tools to fill cancellations and past-due appointments
Support morning huddles and help the team stay aligned

Clinical Assisting

Prepare patients for oral exams and assist clinicians with treatment and documentation
Provide excellent chairside support and patient education
Take digital radiographs/X-rays
Assist hygienists and doctors with charting
Take detailed notes and accurately record key information
Adapt to a fast-paced environment while keeping quality high
Learn dental software (or bring experience with it)
Maintain a high standard of sanitization and comfort working in a sterile setting

Dental Lab + Back Office Support

Sanitize operatories in accordance with CDC guidelines
Instrument sterilization
Stocking supplies and keeping rooms ready
Check in lab cases and communicate with dental labs
Assist with ordering supplies/inventory

What You Bring

High school diploma or equivalent
Completion of an accredited dental assisting program or equivalent experience
Proficiency in dental terminology, procedures, and equipment
Strong communication skills (verbal and written)
Excellent organization and attention to detail
Ability to multitask and prioritize confidently
A team-first mindset and patient-centered approach

Benefits

Dental benefits (including immediate family)
Health insurance + 401(k)
On-the-job training
Paid time off
No weekends

Ready to join a team that cares about patients (and each other)? Apply to Waterford Dental Team and let’s make dental visits feel a little more human.

Seva Dental SMS Terms and Conditions:

1. By providing your mobile number and opting in, you agree that Seva Dental may send you text messages (SMS/MMS) about careers-related topics, which may include:

Application status updates
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Requests for additional information related to your application
Hiring event details
Job opportunity alerts

2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at team@sevadentalteam.com

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

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