Prior Authorization Coordinator

PainPoint Health • Full-time • Remote (United States) • $19 - $21 / hour • 6d ago

Prior Authorization Coordinator

Full-Time | $19-21/hour | Monday–Friday | 8:00 AM–4:30 PM CST
Location: Remote

About DxTx Pain & Spine

At DxTx Pain & Spine, we’re redefining how pain and spine practices thrive. As a physician-aligned partner organization, we empower independent, award-winning physicians across the country by combining clinical autonomy with strong operational support.

Our model preserves each practice’s unique identity and decision-making freedom, while providing scalable resources in compliance, finance, ASC management, and marketing. Guided by our patient-first philosophy, we diagnose and treat pain at its source using non-surgical and minimally invasive options—reserving surgery as a last resort.

The Opportunity
As a Prior Authorization Coordinator, you’ll play a vital role in ensuring patients receive timely approval for the care they need. You’ll manage the entire authorization process for interventional pain management procedures—supporting both office-based and advanced outpatient treatments. This role is ideal for someone detail-oriented, collaborative, and dedicated to process accuracy and patient impact.

What You’ll Do:
Authorization Management & Compliance

Monitor advanced procedure trackers for each practice to identify authorization opportunities.
Collect all required documentation for prior authorizations.
Review medical necessity guidelines for procedures by Paycor.
Accurately and promptly submit prior and retro authorization requests to payors.
Document account activity, updating patient and claim information to ensure efficient claim processing.
Identify trends or issues that delay authorization or claims processing.

Collaboration & Communication

Communicate with practices, vendors, insurance companies, patients, and management to secure necessary approvals.
Provide the highest level of customer service to internal teams.
Serve as a backup to the Contact Center Team during peak scheduling call times.
Perform other related duties as assigned to support smooth operations and patient care continuity.

You’ll Thrive in This Role If You…

Excel at organization, accuracy, and time management.
Communicate clearly and professionally—both verbally and in writing.
Are a proactive problem-solver who enjoys navigating complex processes.
Value teamwork, adaptability, and supporting patient-centered care.
Are comfortable working remotely in a fast-paced, detail-driven environment.

Qualifications

High School Diploma or GED (required)
Minimum of 1 year of prior authorization and clinical setting experience (required)
Experience working within Pain Management required
Proficient in Microsoft Office Suite
Strong analytical and problem-solving abilities
Excellent organizational skills and attention to detail
Knowledge of HIPAA privacy and security requirements
Basic understanding of medical terminology
Familiarity with payor portals and medical policy navigation
Must be able to sit for extended periods, communicate clearly, perform computer-based tasks, occasionally lift up to 25 lbs, and maintain close vision, depth perception, and focus adjustment.

What We Offer

Health, Dental & Vision Insurance
Accident and Life/AD&D Insurance
Short & Long-Term Disability
Emergency Travel Assistance Program
ID-theft Protection Services
LifeMart Employee Discount Program
Health Savings Account (HSA)
Health Management Tools
Paid Time Off (PTO)
Company Paid Holidays
Paternal Leave
401(k) Retirement Plan
Remote Stipend
Travel Reimbursement
Continuing Education Reimbursement
Bonusly (employee recognition platform)
DailyPay (on-demand pay access)

Why You’ll Love Working at DxTx Pain & Spine
At DxTx, you’ll join a supportive, mission-driven team that values transparency, innovation, and growth. You’ll have the opportunity to contribute to a national network that’s transforming pain care—while enjoying the flexibility of remote work and the satisfaction of meaningful impact.

Ready to Make a Difference?
If you’re detail-driven, patient-focused, and eager to play a key role in delivering exceptional pain care, we’d love to hear from you.
Apply today and help patients access the care they deserve.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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