Medical Spa Patient Coordinator / Receptionist — Part-Time
Revita Luxe MedSpa | Winter Garden, FL — Orlando Area
Pay: $18–$20 per hour, based on experience
Job Type: Part-Time
Schedule: Approximately 15–20 hours per week; some Saturdays required
Work Location: In person
Target Start Date: In approximately four weeks
PLEASE DO NOT CALL THE OFFICE. APPLY DIRECTLY THROUGH INDEED OR THE APPLICATION PORTAL.
Join Our New Winter Garden Clinic
company: Revita Luxe @revita.luxe
Revita Luxe is opening our 5th clinic in Winter Garden, serving the greater Orlando area, and seeking an energetic, professional, and highly organized Patient Coordinator / Receptionist to join our opening team.
Our growing practice specializes in advanced hair restoration and regenerative wellness treatments. We deliver a premium patient experience through personalized service, thoughtful communication, and attentive care.
You will help create an exceptional experience from a patient’s first inquiry through scheduling, check-in, checkout, and follow-up.
At least one year of medical spa experience is required. Candidates should be available to start in approximately four weeks.
The ideal candidate is friendly, outgoing, confident on the phone, detail-oriented, comfortable with technology and social media, and able to manage multiple priorities.
Responsibilities: Patient Experience and Front Desk
- Welcome patients and create a warm, professional environment.
- Check patients in and out accurately and efficiently.
- Keep the reception area clean, organized, and welcoming.
- Coordinate with providers and team members to maintain smooth patient flow.
- Deliver attentive, courteous service at every interaction.
Phones, Inquiries, and Scheduling
- Answer incoming calls promptly and professionally.
- Respond to patient texts, emails, and appointment inquiries.
- Schedule consultations, treatments, and follow-up appointments.
- Answer general questions about clinic services and route clinical questions to providers.
- Follow up with prospective and existing patients as directed.
- Confirm appointments and help reduce cancellations and no-shows.
- Maintain accurate information in the clinic’s CRM and scheduling systems.
Checkout and Payments
- Process payments and collect balances accurately.
- Assist with established payment and financing processes.
- Schedule patients’ next appointments before they leave.
- Maintain accurate transaction records.
Patient Follow-Up
- Assist with routine follow-up communication after treatments.
- Schedule progress visits and treatment series.
- Route patient concerns and clinical questions to the appropriate team member.
- Help maintain positive, lasting patient relationships.
Administrative Support
- Complete data entry and routine administrative tasks.
- Maintain organized digital and physical records.
- Monitor front-desk and office supplies.
- Assist with inventory organization.
- Support providers and management with daily clinic operations.
Social Media and Content Support
- Help capture clinic photos and short videos.
- Assist with Instagram Reels and other social media content.
- Support before-and-after photography and treatment-day content when appropriate.
- Follow clinic consent and patient privacy procedures when capturing or using patient content.
Experience with Instagram, Canva, Reels, and basic video editing is a plus.
Required Qualifications
- At least one year of medical spa experience.
- At least one year of customer service experience.
- At least one year of experience using computers in a professional setting.
- Strong verbal and written communication skills.
- Excellent phone etiquette and responsive follow-up habits.
- Strong organization, attention to detail, and ability to multitask.
- A professional demeanor and welcoming approach to patient service.
- Reliability, punctuality, and willingness to take initiative.
- Comfort discussing general information about hair restoration and wellness services.
- Ability to maintain patient confidentiality and follow clinic privacy procedures.
- Availability to work in person in Winter Garden and some Saturdays.
- Availability to start in approximately four weeks.
Preferred Qualifications
- Previous front-desk or patient coordinator experience.
- Familiarity with electronic scheduling systems and CRM software.
- Experience with GoHighLevel, IntakeQ, or similar platforms.
- Experience processing patient payments.
- Familiarity with medical terminology.
- Experience creating social media content using Instagram, Reels, or Canva.
- Experience supporting a consultation sales team.
Who Will Thrive in This Role
We’re looking for someone who enjoys working with people, follows through on calls and tasks, and takes pride in keeping a clinic organized.
You should be comfortable communicating with prospective patients, supporting a busy team, and helping establish an exceptional experience at our new location.
Compensation and Opportunities
- $18–$20 per hour, based on experience and qualifications.
- Training on clinic systems, services, and patient experience standards.
- Opportunities for additional hours as the clinic grows.
- Professional development and potential advancement into patient coordination, front-desk leadership, or clinic operations.
Schedule
- Part-time, approximately 15–20 hours per week.
- Working days may fall Monday through Saturday, based on clinic needs.
- Some Saturday availability is required.
- Specific working days and hours will be discussed during the interview process.
How to Apply
Submit your resume and answer the application questions below. Include your availability and earliest possible start date.
Application Questions
- Describe your medical spa experience, including your responsibilities and length of employment.
- Have you worked as a receptionist or patient coordinator? If so, in what setting?
- Which scheduling systems or CRM platforms have you used?
- Are you comfortable answering calls, responding to texts, and following up with prospective patients?
- Do you have experience processing payments or assisting with financing applications?
- Do you have experience creating Instagram Reels, social media content, or short videos?
- Which days and hours are you available? Can you work some Saturdays?
- Can you start in approximately four weeks? Please provide your earliest available start date.
- Are you available to work in person at our Winter Garden clinic?
Job Type: Part-Time
Pay: $18–$20 per hour
Experience: Medical spa: 1 year required; customer service: 1 year required; computer skills: 1 year required
Work Location: In person — Winter Garden, FL
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
*
Please answer the following when applying:
Have you previously worked at a medical spa, aesthetics practice, plastic surgery office, dermatology office, or similar healthcare environment? If so, please describe your experience.
How soon would you be available to start?
Are you available to work Saturdays when scheduled?
Are you comfortable answering phone calls and communicating with prospective patients about aesthetic treatments?
Do you have experience creating Instagram Reels, social media content, or short-form videos?
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Med spa: 1 year (Required)
Work Location: In person
