FRONT DESK /Dental Insurance Biller/ Treatment Plan Coordinator

San Dimas Family & Sedation Dentistry • Full-time • San Dimas, California, United States • $24 - $35 / hour • 1w ago

We are seeking a friendly , punctual and reliable front desk receptionist with 5 yrs or more experience in the DENTAL field.

MUST know Dentrix and Dexis. Must have recent experience with Dentrix. Treatment planning and presenting / ABLE to take x-rays when needed to help out

Front desk/Dental Insurance Biller/ Treatment Plan Coordinator .....Work alongside an experienced team member- you're never alone at thr front !!!

Job Duties: Include, but not limited to;

Dental Insurance Biller/ Treatment Plan Coordinator Position: Greet patients and other visitors with a friendly, warm smile and attitude and assist patients with the initial required paperwork for dental services and financial responsibilities. Answer telephone; arrange appointments, transfer calls, answer questions and assist patients as required.
General clerical duties - Assorted filing - Assorted PC based typing and general administrative duties, Responsible for postage on daily outgoing mail transactions - Take forms of payment from patients and issue receipts as needed.

- Keep reception area neat and clean during business hours -

May assist in data entry, billing projects and daily reports

Maintain appointment book and properly appoint patients.

Daily production goals are met.

Handle recalls and no show follow up.

Be familiar with and be able to answer Denti-Cal and insurance questions, discuss treatment plans and fees with patient.

Perform Insurance billing duties to include; Bill claims daily, follow up on outstanding claims, post EOB’s and make proper adjustments, denied services or information requested be resubmitted and followed up on

Review and highlight patient information. Obtain patient insurance information and benefits

Promote growth and friendly attitude in the office. Chart filing and preparation.
Additional Responsibilities: Assist Dental Receptionist staff and patients with required paperwork for dental services and financial responsibilities.
Obtain patient information including but not limited to insurance and demographics for accuracy and completion. Assist with telephone, arrange appointments, transfer calls, answer questions and assist callers as required.
Keep reception area clean and neat during business hours. Other duties as requested and/or assigned by supervisor.Job Requirements: Knowledge/Skills/Abilities:

Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security. Maintains patient confidentiality. Risk Management: Cooperates fully in all risk management activities and investigations.

Position Qualifications, Education and Training: High school diploma or GED certificate.. Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Effective oral and written communication skills in English are required. Experience with computer systems such as Microsoft Office, DEXIS AND DENTRIX. Experience with Denti-Cal, HMO and PPO insurances. Excellent customer service experience. Experience with cash procedures. Fluent verbal and writing skills in English Assists with various general and administrative functions of the Center as appropriate and time permits

Salary- TBD depending on experience Start pay $24

Benefits: