Experienced Dental Treatment Coordinator – Growth Opportunity

Smilestyle Dental Studio • Full-time • San Diego, California, United States • $28 - $35 / hour • 2w ago

SmileStyle Dental Studio | San Diego, CA
Full-Time | Monday–Friday | $28–$35/hour based on experience and demonstrated skills

Love dentistry, building patient relationships, and helping patients say YES to the care they need?

We're looking for an experienced, confident, and motivated Dental Treatment Coordinator who takes ownership, follows through, and thrives in a collaborative team environment.

At SmileStyle, treatment coordination is about much more than presenting numbers. It's about building trust, understanding patients' goals, helping them overcome barriers, and guiding them confidently through their dental care.

We're looking for someone who can take ownership of treatment coordination while also being a well rounded front office professional who supports the team wherever needed.

About SmileStyle

SmileStyle Dental Studio is a modern, comprehensive dental practice in San Diego focused on exceptional patient experiences, advanced technology, and personalized care.

Our SmileStyle 360 philosophy considers the complete picture: healthy gums, healthy teeth, a healthy bite, a beautiful smile, and the connection between oral and overall health.

We provide comprehensive restorative dentistry, cosmetic dentistry, Invisalign, and advanced treatment planning.

Our core values are Connection, Excellence, Trust, Integrity, Accountability, and Compassion.

We're continuously improving our systems, investing in our team, and creating an environment where people can grow professionally and take pride in the care they provide.

What You'll Do

Treatment Coordination & Patient Relationships

Build meaningful relationships with patients and help them understand their recommended treatment.
Present comprehensive treatment plans, financial estimates, and payment options with confidence.
Coordinate restorative, cosmetic, Invisalign, and multidisciplinary treatment.
Help patients overcome barriers to moving forward with care.
Consistently follow up on unscheduled treatment and maintain accurate documentation.
Track treatment acceptance and take ownership of follow through.

Patient Experience & Front Office

Create an exceptional patient experience from the first interaction through checkout.
Support scheduling, patient communication, phones, check-in, and checkout as needed.
Help patients understand their financial responsibility and next steps.
Work closely with our dedicated billing and insurance support team.
Help maintain an organized, efficient, and productive schedule.

Teamwork & Ownership

Take initiative and follow through without constant reminders.
Recognize when teammates need help and proactively step in.
Follow established systems while identifying opportunities to improve them.
Take pride in both your individual responsibilities and the success of the entire team.

Who We're Looking For

Required:

Previous dental front office experience, including hands on treatment coordination.
Strong understanding of dental procedures, treatment planning, insurance, and patient financing.
Confidence discussing comprehensive treatment and financial arrangements.
Excellent communication, organization, and relationship building skills.
Ability to manage multiple priorities and consistently follow through.
Dependability, accountability, and a proactive, team-first attitude.
Availability to work our Monday-Friday schedule.

You'll Thrive Here If You:

Love helping patients feel confident about their dental care.
Take ownership rather than waiting to be told what to do.
Enjoy working in a busy, collaborative environment.
Are comfortable receiving feedback and continuously improving.
Believe that supporting teammates is part of delivering exceptional patient care.
Want to grow your skills and contribute to a practice that's always evolving.

Experience with Eaglesoft, Practice by Numbers, cosmetic dentistry, comprehensive dentistry, and Invisalign is a plus.

What We Offer

$28–$35/hour, based on relevant experience, demonstrated skills, and ability to perform the role independently.
Opportunities for performance based bonuses.
Medical insurance
401(k) with employer matching
Paid time off.
Employee dental benefits.
Ongoing training and professional development.
A supportive, collaborative team that values initiative and accountability.
Opportunities for increased responsibility and professional growth based on performance.

Our Philosophy: One Team, One Patient Experience

At SmileStyle, we believe exceptional patient care happens when everyone works together.

Each team member has primary responsibilities, but we don't believe in “that's not my job.” When a patient needs help or a teammate needs support, we step in.

We're looking for someone who brings confidence, compassion, accountability, and a genuine desire to make a difference.

We want someone who's excited to grow with us, not just fill a position.

Get to Know Us!

We encourage you to check out our Google reviews and visit our Instagram @smilestyle.sd to see our team, culture, and the patient experience we're passionate about creating.

If you're an experienced dental professional who loves patient relationships, treatment coordination, and being part of a strong team, we'd love to hear from you!

Pay: $28.00 - $35.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Application Question(s):

Describe your experience with dental treatment coordination and other front-office responsibilities.
Tell us about a time you noticed a teammate was overwhelmed. What did you do?
How do you organize and follow up on unscheduled treatment while managing other front-office responsibilities?
What does taking ownership of your role mean to you?
Why did you choose SmileStyle?

Work Location: In person

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