Dental Office Manager

Rising Tide Dental • Full-time • Honolulu, Hawaii, United States • $70k - $80k / year • 1w ago

About Kokua Smiles and Rising Tide Dental Partners

Kokua Smiles is a locally focused dental organization serving communities across Oʻahu through four convenient locations: Dental Care of Pearlridge, Honolulu Dental Care, Waiʻalae Dental Care, and Kāneʻohe Family Dental Care. Our teams are committed to providing compassionate, high-quality dental care while creating welcoming experiences for every patient who walks through our doors.

As part of Rising Tide Dental Partners, Kokua Smiles benefits from the resources, operational support, and professional development opportunities of a growing multi-practice dental organization while maintaining the community-centered culture and individualized care of its local offices.

We believe exceptional patient care begins with an exceptional team. That is why we invest in mentorship, continued education, leadership development, and meaningful opportunities for growth. Whether someone is beginning a career in dentistry or bringing years of experience to our organization, our goal is to provide a supportive environment where team members can build lasting careers, strengthen their skills, and make a positive difference in the communities we serve.

Dental Office Manager – Honolulu, HI

We are seeking an experienced Dental Office Manager to oversee the daily operations of our Honolulu dental practice. The ideal candidate will have previous dental office management experience, strong leadership skills, and a thorough understanding of dental practice operations.

The Dental Office Manager will be responsible for supporting an efficient, patient-focused environment while ensuring the practice meets its operational, financial, and compliance goals.

Responsibilities

Oversee the daily operations and workflow of the dental office
Lead, train, and support administrative team members
Manage patient scheduling, appointment confirmations, and records
Monitor accounts receivable, collections, insurance verification, and other financial processes
Maintain accurate patient records and protect confidential information in accordance with HIPAA requirements
Promote clear communication and collaboration among doctors, clinical staff, and administrative team members
Develop and implement office procedures that improve efficiency and patient satisfaction
Monitor practice performance and help the team achieve operational goals
Address patient questions or concerns professionally and promptly
Ensure office policies and applicable healthcare regulations are followed

Required Qualifications

Previous dental office management or dental leadership experience
Strong knowledge of dental office operations, insurance processes, billing, collections, and accounts receivable
Experience supervising and developing team members
Excellent organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Understanding of HIPAA requirements and patient confidentiality
Proficiency with dental practice management software; Open Dental experience is preferred

Join our dedicated team and make a meaningful impact on our patients, team members, and practice operations.

Dental office experience is required for consideration.

The pay range for this role is:
70,000 - 80,000 USD per year(Honolulu)

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