Dental Treatment Coordinator – Experienced & Bilingual (English/Spanish)
Dental Pearl – North Miami, FL
Pay: $20–$25 per hour
Job Type: Full-Time
Location: North Miami, FL (In-Person)
Job Description
Dental Pearl is looking for an experienced, motivated, and sales-oriented Dental Treatment Coordinator to join our growing dental practice.
We are seeking a confident, professional, and goal-driven individual with strong knowledge of dental procedures, X-rays, insurance, and treatment planning. The ideal candidate must have excellent communication and sales skills, be comfortable following up with patients, and have a proven ability to increase treatment acceptance.
Previous dental treatment coordinating experience and fluency in English and Spanish are REQUIRED.
Key Responsibilities
- Treatment Plan Presentation & Sales: Confidently present treatment plans, explain procedures and costs, discuss financing options, and convert recommended treatment into scheduled appointments.
- Patient Follow-Ups: Contact patients with pending or unscheduled treatment, answer questions, overcome financial concerns, and encourage treatment acceptance.
- Patient Recalls: Manage recall lists, contact overdue patients, and schedule hygiene and follow-up appointments.
- Dental Knowledge: Understand dental procedures, terminology, and X-rays. Clearly communicate the dentist's findings and treatment recommendations to patients.
- Scheduling: Maintain a productive schedule, fill cancellations, and follow up with patients to maximize appointment availability.
- Insurance & Financing: Verify insurance benefits, explain coverage, estimate out-of-pocket expenses, and present payment and financing options.
- Patient Relationships: Build strong relationships with patients and provide exceptional customer service.
- Practice Growth: Actively contribute to increasing treatment acceptance, patient retention, and overall office production.
- Maintain accurate patient records and document all treatment follow-ups.
Requirements
- MUST have previous experience as a Dental Treatment Coordinator.
- MUST be fluent in both English and Spanish.
- MUST have strong knowledge of dental procedures, treatment planning, and dental X-rays.
- Proven experience presenting and selling dental treatment plans.
- Strong sales, communication, and negotiation skills.
- Knowledge of dental insurance, benefits, and patient financing.
- Experience managing patient recalls and treatment follow-ups.
- Comfortable making outbound calls and meeting performance goals.
- Experience with Open Dental software preferred.
- Excellent organizational and multitasking skills.
- Professional, friendly, confident, and self-motivated.
Compensation & Benefits
- $20–$25 per hour, depending on experience and qualifications.
- Performance-based bonuses for outstanding performance, successful treatment plan acceptance, and achieving office goals.
- Full-time employment.
- Opportunities for professional growth and long-term employment.
How to Apply
If you are an experienced Dental Treatment Coordinator with strong sales skills, excellent dental knowledge, and a passion for helping patients move forward with their treatment, we would love to hear from you!
Please submit your updated resume through Indeed.
IMPORTANT: Previous dental treatment coordinating experience, fluency in English and Spanish, and knowledge of dental procedures and X-rays are mandatory. Applicants who do not meet these requirements will not be considered.
Pay: $20.00 - $25.00 per hour
Expected hours: 35.0 – 40.0 per week
Work Location: In person
