Schedule: W, Th, Fr 7:30am to 5:30pm, occasional Tu from 2:30 to 5:30. In the summer, hours may be shortened as our clinic hours shorten.
Job Type: FT 27-36 hrs week
Pay: Competitive $20-$26/hr, DOE, with benefits.
Glacier Grins Pediatric Dentistry is looking for an additional Front Office Administrative Assistant to join our growing team. We are a private, locally-owned pediatric dental office that serves patient ages 0 to 17. Our office is full of energy, laughter, and genuine compassion. We operate on a flat, collaborative team model- there are no "lead" roles or micromanagement here. Everyone pitches in, supports one another, and celebrates our wins together!
The Role:
We are looking for a cheerful, organized, and experienced Pediatic Dental Front Desk Administrative Assistant who is familiar with insurance billing and accounts receivable. If you know your way around CDT codes, love solving insurance puzzles, and can greet a nervous toddler with a warm smile while answering a busy phone line, we want to meet you!
What you'll do:
Be a First Impression: Welcome families with energy, warmth, and compassion, helping set a calm and fun tone for their visit.
Master the Schedule: Manage busy appointment calendars efficiently, to keep doctors and assistants running smoothly.
Handle Insurance & Billing: Verify dental insurance benefits accurately, submit claims, and explain coverage clearly to parents.
Manage Accounts Receivable: Monitor aging reports, follow up on unpaid insurance claims, and handle patient billing and collections with empathy.
Collaborate with the Team: Jump in wherever needed alongside your fellow teammates in a supportive, ego-free environment.
What you bring to the table:
Proven Dental (or possibly Medical) Experience: Hands-on experience working at a dental front desk. You must have a solid understanding of dental terminology, CDT codes, and dental insurance processes.
A Positive, Upbeat Attitude: A naturally cheerful disposition and endless patience for kids and parents alike.
True Team Spirit: You thrive in a collaborative setting where everyone shares responsibility equally, without relying on hierarchical lead titles.
Cool Under Pressure: The ability to multitask, stay organized, and keep smiling during busy, fast-paced clinical hours.
Tech Savvy: Comfort with dental practice management software and phone lines.
Schedule & Perks:
Consistent Core Hours: Wednesday, Thursday, and Friday from 7:30 AM to 5:30 PM
Flexibility: Occasional Tuesday afternoon shifts as needed, plus the perk of a potential shortened schedule during the summer months!
Compensation: Pay is DOE and includes medical insurance (eligible after 30 days at the first of the month) , 401K match (eligible after 1 year or 1,000 hours) , paid holidays and meal perks.
To Apply: Submit your resume and a cover letter via Indeed, by email to office@glaciergrins.com, or stop by our office at 155 Hutton Ranch Rd, Suite 102.
Pay: $20.00 - $26.00 per hour
Expected hours: 27.0 – 36.0 per week
Work Location: In person
