Looking for a rewarding career with great benefits, growth opportunities, and a team that appreciates you? We'd love to meet you!

Lane & Associates Family Dentistry is hiring a Dental Treatment Coordinator for our Jacksonville Henderson office! We're looking for a friendly, organized, and motivated individual who enjoys working with patients and helping create an exceptional dental experience.

What You Will Do:

As a Treatment Coordinator, you will be an important part of both the patient experience and the success of the practice. You will:

Serve as a primary point of contact for patients, providing a warm, welcoming, and professional experience.
Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments.
Help maintain productive provider schedules by effectively coordinating patient appointments.
Check patients in and out with professionalism and attention to detail.
Review treatment plans with patients while helping them understand their financial options.
Verify insurance coverage and eligibility and assist patients with understanding their benefits.
Collect payments and follow established financial policies and procedures.
Accurately enter and update patient demographic and insurance information in Denticon.
Maintain a clean, organized, and welcoming reception and waiting area.
Perform additional duties as assigned to support the overall success of the practice.

What We Are Looking For:

Previous experience in a dental office
Experience as a Treatment Coordinator, Dental Receptionist, or similar dental administrative role
Knowledge of dental terminology and common dental procedures
Strong communication and interpersonal skills
Excellent organization and attention to detail
A patient-first mindset
The ability to work effectively with both doctors and team members
A positive, professional, and dependable demeanor
High School Diploma and/or GED

What You Can Expect From Us

Our benefits and perks include:

Comprehensive insurance coverage after 90 days to include Health, Vision, Dental, Life, FSA, Disability Insurance, and more!
Competitive pay!
401(k) Employer Contribution Plan!
Quarterly Performance Bonus Opportunities!
Paid Training Classes!
Paid Time Off and Paid Holidays!
Fridays Off at 2 PM!
Uniform Allowance!
Employee Assistance Program!
Team Events, Giveaways and Social Campaigns!
Birthday and Work Anniversary surprises from the owners!
Volunteer Opportunities through our Smile Squad!
Exclusive Team Perks and Experiences: Lane & Associates is also the Official Team Dentist of the Carolina Hurricanes ,UNC Athletics, Durham Bulls, and the Campbell Camels; giving our team access to unique experiences and company perks.

Apply today and take the next step in your dental career with Lane & Associates Family Dentistry!

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Paid training
Uniform allowance
Vision insurance

Application Question(s):

What is your desired hourly rate?
Have you ever been employed at Lane & Associates Family Dentistry and/or NC Oral Surgery + Orthodontics?

Education:

High school or equivalent (Required)

Experience:

Dental office: 1 year (Required)

Ability to Commute:

Jacksonville, NC 28546 (Required)

Work Location: In person

Jobs in Jacksonville

Dental Treatment Coordinator