Job Summary
Dr. Todd Ratliff

180 Town Mountain Road Suite 111 Pikeville Kentucky

Starting at 16.00 an hour with no experience, experience pay is higher.

Friday and weekends off. Busy office setting

Monday 8:00-9:00

Tuesday 8:00- 5:30

Wednesday 8:00- 5:30

Thursday 10:00 - 9:00

Fridays off.

Patient care: Coordinating patient care, scheduling appointments, and confirming them according to patient preferences
Treatment plans: Presenting and explaining treatment plans, and helping patients prioritize their treatment
Insurance: Verifying dental insurance information, requesting insurance breakdowns, and processing insurance payments
Patient records: Managing patient records, ensuring HIPAA compliance, and training staff
Front office duties: Greeting patients, checking them in and out, and answering phone calls
Financial: Collecting fees and deductibles, evaluating patient accounts, and preparing adjustments
Communication: Checking emails and voicemails, and responding to them in a timely fashion
Teamwork: Collaborating with clinical staff and other front office staff, and contributing to a supportive team environment
End-of-day tasks: Running end-of-day reports and reviewing deposit and day sheet accuracy
Qualifications
Dental insurance knowledge: The coordinator should have a strong understanding of dental insurance plans and policies, including coverage, benefits, limitations, and billing practices
Communication skills: You should be able to communicate clearly and effectively with patients, insurance providers, and other members of the dental team, both in person and over the phone
Attention to detail: You must be detail-oriented and able to manage multiple tasks and priorities simultaneously, while maintaining accuracy and consistency
Customer service skills: You should have a friendly and approachable demeanor, and be able to provide exceptional customer service to our patients
Organizational skills: Need to be highly organized, with the ability to maintain accurate records, files, and documentation, and manage the claims process efficiently
Technology skills: Should be comfortable working with electronic health record systems, dental software, and other technology tools that may be required for the job
Dental office experience: The coordinator should have experience working in a dental office or healthcare environment, with a good understanding of dental procedures, terminology, and best practices
Overall, a successful dental insurance coordinator should have a combination of dental knowledge, communication skills, attention to detail, customer service, organizational skills, technology proficiency, and dental office experience to effectively manage insurance claims and support patients’ needs.

Job Type: Full-time

Pay: $15.25 - $21.98 per hour

Benefits:

401(k)
Dental insurance
Health savings account
Paid time off

Work Location: In person

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