Director of Operations / Dental Office Manager

Spartanburg, SC
Full-Time | Executive-Level Compensation + Performance Bonus ($75,000–$100,000 Base Salary + Performance Bonus)

A large, highly respected and expanding multi-specialty dental practice in Spartanburg, SC is seeking an experienced operational leader to oversee performance, systems, and team development across a high-volume clinical environment.

This role is designed for a strategic, metrics-driven leader who understands both the business and people side of dentistry and is ready to operate at a high level within a growth-focused organization.

The Opportunity

This is more than a traditional office manager position.

We are seeking a leader who can:

Drive production, collections, and profitability
Optimize multi-provider scheduling strategy
Strengthen insurance, billing, and revenue cycle systems
Lead and develop administrative leadership team members
Improve case acceptance and operational scalability
Partner directly with ownership on strategic planning and long-term growth

You will have meaningful influence over systems, performance, and culture.

Leadership Responsibilities

Operational Strategy

Oversee day-to-day operations while focusing on long-term scalability
Analyze KPIs including production, collections, AR, overhead, and profitability
Implement systems that improve efficiency and financial performance
Ensure compliance with OSHA, HIPAA, and regulatory standards

Team & Organizational Development

Lead hiring, onboarding, and structured training systems
Develop team leads and strengthen accountability structures
Conduct performance management and leadership coaching
Maintain a culture of professionalism, clarity, and high standards

Financial Oversight

Monitor revenue cycle performance and insurance systems
Strengthen financial presentation and case acceptance processes
Review financial reporting and adjust strategy accordingly
Support providers in maximizing productivity and schedule utilization

Qualifications

Minimum 2+ years dental office management experience (required)
Experience leading in a high-volume, multi-provider practice
Strong understanding of PPO insurance, billing, AR, and revenue cycle management
Demonstrated experience using KPIs to drive measurable results
Experience with Dentrix, Eaglesoft, Open Dental, or similar systems
Strong leadership presence and decision-making ability

Compensation & Growth

Executive-level compensation: Base Salary: $75,000–$100,000 (commensurate with experience)
Performance-based bonus structure
Paid time off and paid holidays
401(k) options
Long-term leadership opportunity within a stable and expanding organization

Confidential Search

We recognize that experienced leaders value discretion.
All inquiries and applications will be handled with strict confidentiality.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

401(k)
Paid time off

Work Location: In person

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