Job Summary
We are seeking a dedicated and detail-oriented Front Desk Receptionist/Dental Assistant to join our dental practice. This dual-role position involves providing exceptional patient care, managing front office operations, and supporting clinical procedures. The ideal candidate will possess strong communication skills, proficiency with dental software, and a solid understanding of dental terminology and procedures. Experience in pediatric dentistry, general dentistry, or prosthodontics is highly valued. This role offers an opportunity to work in a professional environment committed to patient health and comfort.

Duties

Greet patients warmly and manage patient check-in/check-out processes using EMR systems such as Eaglesoft,
Schedule appointments, confirm patient details, and manage patient flow efficiently
Maintain accurate medical records and documentation in compliance with HIPAA regulations
Assist with chairside procedures including four-handed dentistry, vital signs measurement, and medical imaging such as X-rays and 3D scans
Prepare treatment rooms ensuring aseptic technique and infection control standards are upheld
Support clinical staff with tasks like dental assisting, including knowledge of dental terminology, anatomy, and medical terminology
Educate patients on treatment plans and post-procedure care
Handle insurance claims and coding related to medical and dental procedures including medical coding where applicable
Manage inventory of dental supplies and sterilization processes

Skills

Proficiency with EMR systems such as Eaglesoft.
Knowledge of HIPAA regulations and best practices for patient confidentiality
Experience with dental procedures including chairside assisting, X-ray taking, endodontics, prosthodontics, and pediatric dentistry procedures
Familiarity with dental terminology, anatomy knowledge, infection control protocols, and aseptic techniques
Ability to perform vital signs assessment and operate medical imaging equipment including 3D scanners
Strong organizational skills with the ability to multitask in a fast-paced environment
Excellent communication skills for interacting with patients of all ages including pediatrics
Prior experience in a dental clinic setting is preferred but not mandatory; training will be provided for specific software or procedures as needed.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 38 per week

Benefits:

401(k)
401(k) matching
Paid time off

Work Location: In person

Jobs in West Burlington

Front Desk Receptionist/Dental assistant