Saint Johnsbury Dental Associates is a modern, patient-centered private practice specializing in general dentistry including cosmetic, restorative, and implant dentistry. We pride ourselves on delivering exceptional care in a warm, upbeat environment. Due to continued growth, we are seeking an experienced Treatment Coordinator to join our front office team.

Job Summary
The Treatment Coordinator is the financial and scheduling bridge between our doctors and patients. You will present treatment plans, discuss financial options, secure case acceptance, and ensure a seamless patient experience from consultation to start of care.

Key Responsibilities

Present comprehensive treatment plans in a clear, confident, and enthusiastic manner
Explain financing options including cash pay, insurance benefits and outside sourced financing.
Achieve monthly case acceptance and production goals
Coordinate complex treatment schedules between patients, doctors, and hygienists
Follow up with unscheduled treatment with potential offerings driving case acceptance.
Maintain accurate patient records in Dentrix Ascend (or similar software)
Build long-term relationships with patients and act as their primary point of contact throughout care
Assist with front desk coverage when needed (answering phones, checking patients in/out)

Requirements

Minimum 2–3 years of proven experience as a Treatment Coordinator or Dental Financial Coordinator in a private practice (general or specialty)
Success presenting and closing large treatment plans
Strong knowledge of dental insurance verification, PPO plans, and claims processing
Proficiency with PMS for dentistry Dentrix Ascend preferred
Excellent verbal and written communication skills. You must be comfortable “selling” treatment ethically and confidently
Professional appearance and upbeat personality
Reliable transportation and flexible schedule

We Offer

Above Industry Standard Base Salary
Monthly bonus structure based on collections (high earnings potential)
Dental, Life, Vision & many other offerings
Paid time off + paid holidays
Fun, supportive team environment

If you are a top-performing Treatment Coordinator who loves helping patients say “yes” to the care they deserve, we want to meet you!

How to Apply
Submit your resume and a brief note telling us about your biggest case acceptance win (dollar amount and how you closed it). Qualified candidates will be contacted within 48 hours.

No phone calls or walk-ins please.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Saint Johnsbury, VT 05819 (Required)

Ability to Relocate:

Saint Johnsbury, VT 05819: Relocate before starting work (Required)

Work Location: In person

St. Johnsbury Dental Associates jobs

Treatment Coordinator - Dental Office