Anderson Family & Cosmetic Dentistry in Holland is seeking a compassionate, organized, reliable and patient-focused Dental Treatment Coordinator to join our fast paced dental practice. This role is vital in ensuring patients understand their treatment plans, feel supported throughout their care journey, and receive exceptional service. The ideal candidate has strong communication skills, must be a multi tasker, team player, dental office experience, and a commitment to helping patients make informed decisions about their oral health.

Key Responsibilities:

Patient Communication & Education
Explain treatment plans, procedures, timelines, and financial options clearly and empathetically.
Answer patient questions and address concerns regarding recommended treatments.
Follow up with patients to encourage treatment acceptance and schedule appointments.
Daily Tasks
Answering phones, check patients in and out, verifying insurance, new patient phone calls
Treatment Planning & Coordination
Review and present treatment plans.
Coordinate and schedule treatment appointments with appropriate providers.
Financial Arrangements
Provide accurate cost estimates and discuss insurance benefits and out-of-pocket costs.
Assist with insurance pre-authorizations and claims when necessary.
Offer and explain payment plan options, financing, and third-party lenders.

Qualifications:

Minimum 2 years of experience in a dental office, preferably in treatment coordination or front office roles.
Knowledge of dental procedures, terminology, and insurance processes.
Experience with Eaglesoft a plus.
Excellent communication, interpersonal, and customer service skills.
Detail-oriented with strong organizational and time-management abilities.

Preferred Skills:

Bilingual (Spanish) a plus.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 38 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health savings account
Paid time off
Tuition reimbursement

Education:

High school or equivalent (Preferred)

Experience:

Scheduling: 1 year (Required)
dental: 1 year (Required)

Language:

Spanish (Required)

Work Location: In person

Anderson Family & Cosmetic Dentistry jobs

Dental Treatment Coordinator