Patient Experience CoordinatorCross-Trained Treatment Coordinator | Boutique Dental Practice | Houston, TX

We are a boutique, relationship-driven dental practice seeking a warm, polished, and highly organized Patient Experience Coordinator to join our team.

This is not a traditional “front desk” role.

We are looking for someone who genuinely loves people, thrives in hospitality-style patient care, and can confidently help guide patients through their treatment experience from start to finish.

Our ideal candidate is cross-trained in treatment coordination and is trained as a dental assistant as well. They understand how to create an exceptional patient experience while keeping the schedule, communication, and flow of the office running smoothly.

About Our Practice

We are a modern boutique dental office focused on comprehensive, cosmetic, and preventive dentistry. Our practice combines advanced technology with a highly personalized patient experience. The doctor has been in practice for 18 years and owned this office for over 13 years.

We offer:

Cosmetic and restorative dentistry
Botox and facial esthetics
CEREC same-day dentistry
Digital systems and streamlined workflows
A strong periodontal and preventive philosophy
Ozone therapy, SDF, and Curodont protocols
A collaborative, growth-minded team culture
Patients who value quality and relationships

What You’ll DoPatient Experience & Front Office

Welcome patients warmly and professionally
Create a polished, hospitality-driven first impression
Manage scheduling and patient communication
Help maintain smooth daily flow and organization
Build rapport and long-term patient relationships
Handle phones, texting, and digital communication professionally
We used Weave and Open Dental Software

Treatment Coordination

Discuss treatment plans confidently and compassionately
Help patients understand value and next steps
Review financial arrangements and scheduling
Support case acceptance through education and relationship-building
Coordinate larger restorative and cosmetic cases

Who We’re Looking For

Someone who is:

Naturally warm, polished, and personable
Highly organized and detail-oriented
Confident communicating with patients about treatment
Comfortable multitasking in a fast-paced environment
A proactive team player who anticipates needs
Professional in both appearance and communication
Experienced in dental front office systems and workflows

Qualifications

Dental front office experience required
Treatment coordinating experience preferred
Knowledge of insurance and scheduling workflows
Experience with dental software and digital communication systems
Strong communication and customer service skills

Compensation & Benefits

Competitive compensation based on experience
Supportive and positive team culture
Modern boutique office environment
Opportunity for growth and continued learning
A team that values excellence, kindness, and professionalism

We are looking for someone who wants to be part of a practice that truly values patient relationships and team culture — not just filling a position.

Please send your resume and a short introduction telling us about yourself and your experience in dentistry.

Pay: $20.00 - $25.00 per hour

Benefits:

Dental insurance
Paid time off

Work Location: In person

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