Dental Office Manager

Confidential • Full-time • Cleveland, Ohio, United States • $45k - $70k / year • 4m ago

The Office Manager manages the operations of their dental practice in an efficient manner and leads in the development of their staff, while exceeding patient expectations and an expected level of profitability.

Responsibilities:

Work in concert with HR Department to post and recruit for all open positions
Interview, hire and train all team members
Arrange coverage in office due to staff PTO and open positions
Maintain timely and accurate training checklists for each new hire as well as each tenured team member
Partner with the Regional Director and HR Department to handle personnel situations, needs and evaluations
Process and submit office payroll to Payroll Department
Drive production, revenue and collection to achieve daily, monthly and annual goals
Lead the Morning Huddle each morning & monthly team meeting
Ensure all provider schedules are filled to capacity to maximize office productivity
Resolve patient concerns and negative reviews in a professional and timely manner
Maintain compliance with our practice’s policies, procedures, objectives, mission and values

Requirements/Education:

Combination of education/experience normally represented by an associate or bachelor’s Degree in a Business-Related Field
Experience: 2-4 years of prior experience within a management/customer service position
Must have strong skills using Microsoft Office products
Must be able to read, write, speak, and communicate friendly and effectively
Must possess the ability to make independent decisions when circumstances warrant such action
Must have excellent listening skills and the ability to ask probing questions
Able to effectively and professionally manage multiple priorities and adapt to change within a fast-paced environment

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits: