Office Manager

CASCADA DENTAL SPA • Full-time • New York, New York State, United States • $80k - $90k / year • 2w ago

Benefits:

Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Parental leave
Training & development

Benefits/Perks

Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation

Job Summary
The Office Manager is highly organized and detail-oriented with strong multitasking skills. The Office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams.

Responsibilities

Perform administrative responsibilities including employee training manuals, employee performance reviews, dental treatment plans, patient informed consent.
Coordinate staff activities to ensure maximum efficiency.
Audit staff to ensure team members are completing assigned tasks and completing assigned checklists
New hire orientation and paperwork
Meet with staff to review, write up or train in proper office protocols.
Meet with disgruntled patients who have questions or concerned about their experience.
Perform morning huddle (team meeting) on time every morning before patients arrive.
Oversee adherence to office policies and procedures
Develop and help Implement accountability system for staff and doctors.
Maximize office productivity by making sure administrative staff is scheduling patients and answering phones.
Audit dental assistants to make sure office equipment is being used and maintained with proper OSHA guidelines.
Coordinate schedules, appointments, and bookings
Monitor and maintain office supplies inventory
Meet and greet patients and staff with hospitality so that both staff and patients have a great experience at the office.

Qualifications

Excellent planning and organizational skills with strong attention to detail
Ability to use organizational tools such as google calendar, Open Dental, Word and excel.
Must have the ability to multitask and prioritize
Ability to prioritize multiple projects and adjust workload accordingly; time management critical
Must possess the ability to delegate authority and responsibility
Ability to maintain a high level of confidentiality
Ability to act and operate independently to accomplish objectives and the ability to work within a team
Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
Excellent communication and interpersonal skills with the ability to foster effective working relationships
High level of professionalism
Highest level of integrity