Dental Treatment Coordinator

Lakes Wales Dental Group • Full-time • Lake Wales, Florida, United States • $55k - $75k / year • 2w ago

Position Summary:
We are seeking an experienced Dental Sales / Treatment Coordinator to join our world-class team at Lake Wales Dental Group . This position is for our Full Arch Implant Center. We’re looking for a driven, compassionate, and professional individual who thrives in a high-performance environment and is committed to making a meaningful difference in patients’ lives.

Key Responsibilities:

Present and explain treatment plans clearly to patients.
Address patient questions and concerns regarding procedures.
Collaborate with doctors to ensure patient understanding of options.
Follow up with patients via phone/email regarding outstanding treatment.
Build and maintain strong, supportive relationships with patients.
Present financing options and assist with payment plans.
Ensure proper documentation is completed (e.g., consents, financials).
Be available for occasional extended hours for consultations.
Educate patients on insurance benefits and coverage.
Submit and track insurance claims efficiently.
Maintain HIPAA compliance and patient confidentiality.
Keep accurate and organized patient records.
Resolve concerns related to treatment plans or services.

Skills & Qualifications:

Excellent verbal and written communication skills
Self-motivated with strong initiative
Outgoing and patient-focused demeanor
Bilingual (English/Spanish) is a strong plus
Familiarity with dental software (Open Dental is a plus)
Team-oriented with a collaborative mindset
Goal- and results-driven
Availability to work Monday–Saturday
Strong sales and negotiation skills
2–5 years of B2C (business-to-consumer) sales experience preferred
Dental industry experience highly preferred

Ideal Candidate Traits:

People-Oriented: Builds trust and rapport easily
Detail-Oriented: Focuses on accuracy and thoroughness
Achievement-Driven: Motivated by results and goals
Independent: Works effectively with minimal supervision
Calm Under Pressure: Performs well in fast-paced settings

Benefits:

Base Salary: $55,000–$75,000 + Commission
Monthly Bonuses
Holiday Pay
Vacation Pay
Health Insurance Reimbursement
Dental Benefits

Employment Type: Full Time
Years Experience: 3 - 5 years
Salary: $55,000 - $75,000 Annual
Bonus/Commission: Yes

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