Treatment and Insurance Coordinator

Napa Sonoma Oral Surgery & Dental Implants • Full-time • Sonoma, California, United States • $28 - $32 / hour • 2w ago

POSITION - Treatment Planning/Insurance Coordinator (Full-time: approximately 38-40 hours/week, M-F)

We believe it takes exceptional people to build and grow a successful oral surgery practice. The enthusiastic commitment of every employee is essential to delivering stellar customer service, and we believe and expect every patient interaction to be an exceptional experience. The ideal candidate will be an individual of high integrity, who takes pride in their work and thrives in a fast-paced environment.

JOB SUMMARY:

Treatment Coordinator - Serves as primary contact for surgery patients, acts as the liaison between the surgeon, referring office and patient. Comfortable discussing patient financing, quoting fees and prices, managing multiple complex treatment plans resulting in a positive experience for the patient. Capacity to juggle multiple priorities in a fast-paced environment while maintaining attention to detail and organizational skills. Communication both verbal and written is a must. Works as a team player in ensuring efficient and effective practice operations and outstanding customer service. As needed, offers support to the front desk team to check-in/check-out patients, schedule appointments, and complete other administrative tasks as necessary to maintain practice efficiency and exceed patient expectations.

Insurance Coordinator – Assists patients with insurance benefits and communicates with insurance companies regarding claims. Works with patients to resolve financial challenges and maintains a health aging accounts receivable. Duties include but are not limited to insurance verification, submitting claims and general oversight of claims process.

QUALIFICATIONS:

Required: