Dental Front Office Administrator- Endodontic specialty practice

FDGENDO • Full-time • South Miami, Florida, United States • $19 - $21 / hour • 1d ago

About us

FDG ENDO is a small business in Miami, FL. that specializes in the highest level of endodontic care (root canal treatment). We are a professional, customer-centric and fast-paced office with a strong and supportive staff culture. Above all our goal is to deliver the highest level of clinical care as part of a next level customer service experience. .

Our work environment includes:

Modern office setting
Lively atmosphere
Challenging and rewarding
Family-style office culture

Front Office Administrator: Responsible for all duties related to reception and patient scheduling, insurance verification, treatment scheduling and coordination, communication with referring dental offices, insurance companies, etc, completion of all letters corresponding to patient care, bill pay, and then some! All while maintaining the HIGHEST level of customer service and a "team -first" attitude.

Qualifications

Strong computer skills and proficiency in Microsoft Office
Previous experience in a dental front office or similar administrative role in dental office
Prior experience in hospitality would be a plus
Excellent customer service and phone etiquette
Ability to manage multi-line phone systems and handle patient inquiries
Organizational skills with experience in calendar management and data entry
Bilingual in Spanish is a plus. English is absolutely required
Familiarity with QuickBooks and office management practices

Lastly: We are looking for a team player who is "yes-minded" and always looking to solve problems quickly and efficiently for our patients and referring doctors. The pace is fast and the hour can be difficult at times so flexibility is also must. Our main priority at FDGendo is keeping happy patients and referring doctors which means it must be your priority too!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits: