Dental Scheduling Coordinator - Hybrid or Virtual

Garland K. Davis DDS • Full-time • Laurel, Maryland, United States • $25 - $35 / hour • 4m ago

Scheduling Coordinator

Drive Patient Retention. Optimize Preventive Care. Work from Anywhere.

Garland Davis, DDS is a high-performing, privately-owned dental practice committed to serving 10,000 patients a year with exceptional care. We’re currently seeking a Scheduling Coordinator who understands how to build a strong recall system, manage the flow of the schedule, and support our mission of reducing oral disease—while creating a seamless and welcoming experience for every patient.

This is not a passive scheduling role. You’ll be responsible for driving hygiene retention, identifying opportunities for care, and ensuring the schedule reflects our commitment to clinical excellence and operational efficiency.

What You’ll Do

Manage daily and long-term scheduling strategy for hygiene and restorative care
Reappoint hygiene patients to ensure long-term oral health and continuity of care
Monitor unscheduled treatment and overdue recall, proactively reaching out to re-engage patients
Fill last-minute cancellations with urgency while maintaining productive days
Ensure schedule supports production goals, provider preferences, and patient convenience
Track key performance metrics (reappointment %, recall %, same-day fills, etc.)
Maintain clear, detailed documentation of all patient contact and scheduling efforts
Communicate daily with clinical and front office teams to ensure smooth transitions and clear expectations
Represent the practice with professionalism in all interactions—phone, text, email, and video

What You’ll Offer

Minimum 5 years of experience in general dentistry scheduling (required)
Strong understanding of recall systems, block scheduling, and patient retention strategies
Comfortable communicating across multiple platforms (calls, texts, emails, video)
Detail-oriented with excellent time management, follow-up, and prioritization skills
Proficient in dental software and recall/reporting systems
Bilingual (English/Spanish) highly preferred
Confident presenting availability, following up with unscheduled patients, and collaborating with clinical providers
Tech-proficient and able to work independently in a fast-paced virtual environment
Comfortable being on camera and in video meetings throughout the day

Position Details

This position is open to both remote (1099 contractor) and hybrid (W2 employee) candidates.

Remote (1099)

Fully virtual
Flexible within business hours (EST)
$25–$35/hr based on experience
4% performance bonus on total office collections
Paid training and mentorship

Hybrid (W2)

2–3 days per week in our Laurel, MD office
Full-time employee status with benefits
Same pay and bonus structure
Access to full medical, dental, vision, 401(k), PTO, and other employee benefits

About Our Practice

We are a privately owned, fee-for-service practice with 8 operatories and more than 9,500 active patients. We are in-network with only three PPOs and do not accept Medicaid or HMO plans. Our focus is on delivering clinically excellent care with integrity and efficiency. The team is high-performing, collaborative, and committed to systems that drive growth and results.

We operate with clarity, compassion, and a strong commitment to accountability across every role. This includes scheduling.

You’re a Strong Candidate If You:

Take ownership of the schedule and understand how it drives clinical success
Communicate proactively, think critically, and follow through consistently
Know how to build patient trust with every interaction—even virtually
Are ready to grow with a team that values your contribution and holds a high standard

If you’re ready to support the mission, drive retention, and deliver a schedule that works for both patients and providers—apply today. We’re not looking for someone to answer phones. We’re looking for someone to own the system.