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Dental Office Manager

Affordable Dentures & Implants • Full-time • North Charleston, South Carolina, United States • $65k / year • 2w ago

Overview:

Come join our team as a Dental Office Manager!

Location: Affordable Dentures & Implants

5711 Rivers Avenue

North Charleston, South Carolina 29406

We are seeking an exceptional Dental Office Manager with a GREAT "growth-minded" attitude, superior work ethic, and willingness to provide excellent patient care.

This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together, with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.

*The ideal candidate will have a current background in dental management, with exceptional team building skills, insurance management, and have a patient centric attitude.*

What We Offer:

We care about our employees and understand the hard work that goes into providing the best-in-class patient care, that's why we offer a wonderful, comprehensive benefits package that includes the following:

Medical, Vision & Dental Insurance
Flexible Spending Accounts (Health and Dependent Care)
401K with company match
Paid training
Supportive and positive culture with an incredible winning team
Excellent work-life balance, NO Nights or Weekends
Paid time-off (15 days per year), paid holidays

Salary: $65,000 per year

Responsibilities:

What You'll Do:

Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.
Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals.
Assume a leadership role in motivating office team members and proactively seeking ways to improve the dental practice.
Manage all front and back office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.
Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.
Provide exceptional patient service with empathy, aligning interactions with patient needs, company policies, regulatory standards, and dental board guidelines.
Lead daily team huddles to set expectations, optimize operations, and enhance both patient experience and business results.
Hire, train, and retain a skilled, motivated team to ensure smooth operations and high-quality patient care.
Present treatment options, verify insurance, and collect payments while maintaining high care standards; address patient concerns and educate them on insurance benefits, affordable payment options, and financing.
Analyze monthly performance, manage P&L, align strategies with business goals, and implement initiatives to boost performance.
Ensure essential systems and protocols are in place to support office operations, allowing the doctor to focus on dentistry.
Oversee front and back office tasks, including daily operations, employee and patient relations, performance management, and achieving operational goals.
Drive revenue by managing patient scheduling, staff productivity, and treatment planning.
Take on additional tasks as needed to support office operations and meet business needs.

Qualifications:

What You'll Need:

3-5 Years of Management Experience
Consistency and Reliability
Medical or dental insurance experience
Positive and Winning Mindset
Strong interpersonal, leadership, management and relationship-building skills
Superior written and verbal communication skills
Familiarity with dental office procedures and terminology is helpful
Strong computer skills and the ability to learn new programs
Strong marketing background
Competitive spirit with an entrepreneurial mindset to exceed goals
Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred
Bachelor’s degree preferred

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).

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