Dental Treatment Coordinator

Confidential • Full-time • Redondo Beach, California, United States • $25 - $35 / hour • 1w ago

Dental Treatment Coordinator:

We are in search of a highly motivated and team player Dental Treatment Coordinator! The primary purpose of the Treatment Coordinator position is to maximize provider schedules, coordinate finances with patients, case acceptance, greet patients, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience possible.

Essential functions

Answer and return incoming calls in a professional manner.
Appropriately manage multiple incoming calls.
Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals
Concentrate on current day first, next day second; i.e an opening in a current day schedule takes priority.
Monitor/track Broken Appointments.
Notify clinical staff of changes in schedules.
Act as liaison between clinician and patient.
Greet patients immediately upon arrival in pleasant and positive manner.
Perform check-in procedures; obtain appropriate signatures for required documents.
Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
At check-out, collect payment from patient in the form of cash, credit card or check.
Discuss financial options with patients and enter into computer appropriately.
Have a 80%+ acceptance rate for all treatment plans.
Utilize third party financing companies (Care Credit, Alphaeon, Lending Club Etc.) to gain high acceptance.
Confirm all charges from the day sheet against routing slips.
Able to perform “close out” procedures at end of day.
Attend morning huddles.
Able to independently run the office in the absence of the Office Manager.
Maintain cleanliness of front desk area, break area and waiting area.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.

Requirements

Dental Sales Experience
High Acceptance Rate
Customer service skills
Interpersonal skills
Confidence
Punctuality

What We Offer

Medical/Dental/Vision Benefits
Competative Pay
Generous Bonuses
401k
PTO
Growth Opportunities
Stable welcoming environment

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many years of experience do you have as a Dental Treatment Coordinator?
What has been your highest case sold, started and paid?
What percentage of your treatment plans presented, do your patients typically accept?

Experience:

Dental office: 5 years (Required)
Dental sales: 5 years (Required)
Dental terminology: 5 years (Required)
Dental treatment presentation: 5 years (Required)
Dental customer service: 5 years (Required)

Language:

Spanish (Preferred)

Ability to Commute:

Redondo Beach, CA 90278 (Required)

Work Location: In person

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