Dental Front Office Coordinator (Maternity Leave Coverage - 12 Weeks)

Richland Creek Dental Group, PLLC • Full-time • Goodlettsville, Tennessee, United States • $18 / hour • 1w ago

An established and thriving dental office in Goodlettsville is seeking a full-time Front Office Coordinator to cover a 12-week maternity leave. The leave begins at the end of October, and we’re looking for someone who can start prior to that date for training.

Our team values personal motivation, reliability, and mutual respect. If you’re friendly, detail-oriented, and passionate about providing excellent patient care, we’d love to hear from you!

Position Summary

The Front Office Coordinator oversees the administrative functions of the dental practice and ensures the front desk operates efficiently. This role is responsible for managing patient check-in and check-out, coordinating appointments, verifying insurance, and maintaining accurate records—all while providing an exceptional patient experience.

Collaboration with both administrative and clinical team members is essential to ensure a smooth and productive workflow.

Key Responsibilities

Greet patients and visitors warmly and professionally
Answer phones, screen calls, and route messages appropriately
Schedule, confirm, and manage daily appointments to maintain an efficient schedule
Verify insurance and prepare daily reports and deposits for the billing department
Collect co-pays, deductibles, and outstanding balances
Prepare and organize patient charts; participate in morning huddles
Maintain accurate and organized patient records and correspondence
Create new patient packets and charts
Communicate with labs and vendors as needed
Keep the front desk area clean, organized, and welcoming
Cross-train to assist with back-office duties as needed

Qualifications

High school diploma or GED required
Minimum 2 years of dental front office experience (required)
Strong communication and interpersonal skills
Proficiency with dental software and computer systems
Knowledge of HIPAA and OSHA compliance
Strong organizational skills and attention to detail
Dependable, punctual, and able to multitask in a fast-paced environment
Professional appearance and demeanor

Personal Qualities

Friendly, patient, and respectful communication style
Self-motivated and reliable
Maintains confidentiality and professionalism at all times
Able to work well under pressure and adapt to change
Team-oriented with a positive attitude

If you’re looking to join a supportive dental team that values both patient care and professional growth, we encourage you to apply!

Job Type: Full-time

Pay: From $18.00 per hour

Experience:

Dental Front Office: 2 years (Required)

Ability to Commute:

Goodlettsville, TN 37072 (Required)

Work Location: In person

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