Dental Operations Manager - $27-$35/hour

Smiles of Winters • Full-time • Winters, California, United States • $27 - $35 / hour • 2m ago

Dental Office Operational Manager

About Our Practice

Smiles of Winters is a patient-focused, privately owned dental practice that provides high-quality care in a friendly, professional environment. We are looking for an experienced Dental Office Manager to lead our front office team, support our doctors and hygienists, and ensure the practice runs smoothly day to day.

Key Responsibilities

Leadership & Operations

Oversee daily front office operations, ensuring an efficient, welcoming patient experience
Supervise, train, and schedule front office team members (reception, treatment coordinators, etc.)
Develop, implement, and maintain office policies, systems, and workflows
Coordinate with the clinical team to optimize provider schedules and production

Scheduling & Patient Experience

Manage and optimize the schedule to reduce no-shows and fill openings
Ensure patients are greeted warmly, checked in/out accurately, and handled professionally
Oversee confirmation, recall, and reactivation systems
Handle escalated patient concerns and resolve issues with tact and professionalism

Financial & Insurance Management

Oversee patient billing, collections, and payment arrangements
Review and submit insurance claims; follow up on outstanding claims and aging reports
Verify insurance benefits and ensure accurate financial presentations to patients
Monitor practice KPIs (production, collections, AR, case acceptance, hygiene reappointment, etc.) and report to the doctor/owner regularly

Compliance & Administration

Ensure compliance with HIPAA and OSHA regulations
Maintain accurate patient records and documentation
Coordinate with vendors, IT, and service providers as needed
Support hiring, onboarding, and performance reviews for front office team members

Qualifications

Required:
- 2–3+ years of experience in a dental office role (office manager, treatment coordinator, lead front desk, etc.)
- Strong understanding of dental insurance, billing, and scheduling
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, etc.)
- Excellent communication, customer service, and problem-solving skills
Preferred:
- Previous experience as a Dental Office Manager
- Familiarity with [software your office uses]
- Experience with multi-provider or multi-specialty practices

Key Skills & Attributes

Highly organized and detail-oriented
Confident leader who can coach, hold team members accountable, and maintain a positive culture
Comfortable discussing treatment plans, financial arrangements, and handling difficult conversations
Data-driven mindset with the ability to interpret and act on practice reports
Professional, calm, and solutions-focused under pressure

Compensation & Benefits

Competitive pay, commensurate with experience
[Health / dental / vision benefits, if applicable]
[Paid time off / holidays]
[401(k) or retirement plan, if applicable]
Professional development and training opportunities
Stable, supportive work environment with a strong focus on patient care

How to Apply

If you are an experienced dental professional who enjoys leading a team and improving systems, we’d love to hear from you.

Please submit your:

Resume
Brief cover letter outlining your dental office management experience
Salary expectations

to cindy@premierdentalconsulting.com with the subject line: “Dental Office Manager.

Skills:

General Practice
Eaglesoft

Compensation:

$27-$35/hour

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