Job Title: Dental Office Operations Manager
Location: Jeffrey A Stratford-Jones DDS INC
5370 Hollister Ave., Suite E
Santa Barbara, CA 93111
Job Type: Full-Time
Reports to: Visionary/CEO-Jeffrey Stratford-Jones DDS
About Us:
Jeffrey A Stratford-Jones DDS INC is a rapidly growing dental practice dedicated to exceeding patient expectations and providing a 5-star patient experience. We prioritize continuous growth and development for our team members, creating an empowering and supportive work environment.
Job Summary:
The Operations Manager is a key leadership role, serving as the right-hand person to the Visionary/CEO. In this position, you will be responsible for translating the company’s vision into actionable, strategic plans and ensuring these are executed flawlessly across all departments. The ideal candidate is a resilient, results-oriented individual with a proven track record of scaling businesses, specifically having experience in taking a business from $2M in revenue and doubling it.
Responsibilities:
· Translate the company’s strategic vision into integrated, actionable plans and lead the execution across all departments.
· Drive accountability and foster a high-performance culture within the team.
· Coach and develop team members, ensuring continuous growth and alignment with company values and objectives.
· Manage the day-to-day operations of the practice, ensuring efficiency and effectiveness.
· Act as a key decision-maker, providing solutions to operational challenges and driving continuous improvement.
· Collaborate closely with the Visionary/CEO to align on strategic priorities and ensure cohesive leadership.
· Serve as a stabilizing force within the company, maintaining focus and momentum during periods of growth or change.
· Build and maintain strong relationships with key stakeholders, including team members, patients, and external partners.
· Ensure financial targets are met and resources are effectively allocated.
· Monitor industry trends and competitive landscape to identify opportunities for innovation and growth.
· Run the Always Hiring program to always have a talent pool to pick from if a replacement or additional employee is needed
· Maintaining all Dashboards and communicating this information to the Visionary/CEO.
· Administering Payroll, tracking hours and tracking benefits like sick, vacation, retirement, etc.
Qualifications:
Proven experience as an Integrator or in a similar leadership role, with a track record of scaling businesses.
Strong leadership and coaching skills, with the ability to inspire and motivate a team.
Experience hiring effective team members at all positions.
Excellent problem-solving and decision-making abilities.
Resilient and able to thrive in a fast-paced, high-pressure environment.
Strong communication and interpersonal skills, with the ability to build relationships at all levels.
Strategic thinker, with the ability to see the big picture and focus on long-term goals.
Experience in the dental or healthcare industry is preferred but not required.
What We Offer:
A dynamic and supportive work environment, focused on continuous learning and growth.
The opportunity to play a key role in the growth and success of a thriving dental practice.
Competitive salary and benefits package.
Job Type: Full-time
Pay: $85,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Retirement plan
Work Location: In person
