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Patient Enrollment Team Lead

Envita Medical Centers LLC • Full-time • Scottsdale, Arizona, United States • $75k / year • 3w ago

Job Title: Patient Enrollment Team Lead

Location: Scottsdale, AZ (Specifically in North Scottsdale, off of East Bell Road and the 101)

Compensation: $75,000 base salary + Performance-Based Bonus

Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401k)

Schedule: Monday through Friday. 9:00 AM to 5:00 PM. No nights, no weekends, and no major holidays!

Position Overview:

Envita Medical Centers is seeking an exceptional Patient Enrollment Team Lead to support patients and families as they begin advanced, physician-led care. This role serves as a key public-facing representative of Envita, guiding patients through complex medical decisions with clarity, compassion, and confidence.

This position is ideal for a polished, highly organized professional who thrives in fast-paced, high-touch environments. The Patient Enrollment Team Lead plays a critical role in patient enrollment by collaborating closely with physicians and internal teams, leading consultative enrollment conversations, and ensuring a seamless transition into care.

This is not transactional sales. It is relationship-based, patient-first enrollment focused on trust, outcomes, and excellence.

Key Responsibilities:

Drive high-level patient enrollment through video consultations, physician-attended calls, and relationship-based conversations
Serve as a trusted guide for patients and families seeking advanced and integrative treatment options
Clearly and compassionately communicate complex medical and treatment concepts
Manage multiple patient enrollment journeys simultaneously while ensuring timely follow-up and readiness to begin care
Provide structure, accountability, and clear next steps across internal teams to support smooth treatment starts.
Collaborate closely with physicians, Care Coordinators, and operations team to ensure an exceptional onboarding experience
Act in a supportive leadership capacity to keep enrollment processes moving efficiently and professionally
Maintain exceptional attention to detail in scheduling, documentation, patient communication, and coordination
Represent Envita Medical Center with warmth, integrity, and high-end professionalism in every interaction

Required Qualifications:

Bachelor's Degree (required)
Minimum of 5 years of experience in consultative, high-touch sales environments
Proven success closing complex, trust-based service or enrollment decisions
Strong on-camera and video presence with excellent verbal communication skills
Ability to multitask at a high level while managing multiple active patient cases
Comfort working directly with physicians and navigating medical terminology
Highly disciplined, self-motivated, and results-driven
Strong emotional intelligence, professionalism, and patient-first mindset

Preferred Qualifications:

Experience in healthcare, medical enrollment, concierge medicine, or patient advocacy sales
Ability to balance ethical patient care with strong enrollment performance
Experience supporting high-acuity or complex medical cases
Strong operational awareness and follow-through
High-level communicator who builds trust quickly with patients and families

The Ideal Candidate:

The ideal candidate is a mission-driven enrollment leader who brings confidence, empathy, and structure to every patient interaction. You are comfortable guiding patients through life-changing healthcare decisions, collaborating alongside physicians, and ensuring an exceptional start-to-care experience.

This role is for someone who understands that enrollment at Envita Medical Centers is about service, trust, and outcomes - not transactional sales.

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