Overview
Join our dynamic healthcare team as a Dental Office Manager/Treatment Coordinator, where your leadership and organizational skills will drive the success of our dental practice. In this vital role, you will oversee daily office operations, coordinate patient treatment plans, and ensure a smooth, efficient experience for both staff and patients. Your expertise in medical office management combined with strong supervisory abilities will foster a welcoming environment that emphasizes exceptional patient care and operational excellence. This position offers an exciting opportunity to make a meaningful impact in a fast-paced dental setting while utilizing your comprehensive knowledge of healthcare management systems and administrative support.
Responsibilities
- Manage the daily operations of the dental office, including scheduling, patient flow, and staff coordination to ensure optimal productivity and patient satisfaction.
- Oversee fiscal management tasks such as budgeting, financial reporting, billing, and collections to maintain practice profitability.
- Coordinate treatment plans with patients by explaining procedures, financing options, and insurance benefits clearly and confidently.
- Supervise administrative staff, including training, performance evaluations, and human resources functions to promote a cohesive team environment.
- Utilize dental practice management software such as Eaglesoft or Dentrix to schedule appointments, manage electronic health records (EHR systems), and process patient information efficiently.
- Ensure compliance with HIPAA regulations and maintain the confidentiality of medical records and patient data at all times.
- Collaborate with clinical staff to support medical management activities related to acute care or specialized dental procedures.
- Monitor insurance claims processing and managed care interactions to optimize reimbursements and reduce denials.
- Implement office policies aligned with healthcare standards such as JCAHO accreditation requirements and OSHA regulations.
- Support onboarding of new patients by providing excellent medical administrative support and guiding them through financial arrangements.
Experience
- Proven experience managing a dental or medical office with a strong understanding of dental clinic operations and healthcare management principles.
- Demonstrated supervisory experience leading administrative or clinical teams within a healthcare setting.
- Extensive knowledge of dental practice management software such as Eaglesoft or Dentrix; familiarity with EMR (Electronic Medical Records) systems like Epic or eClinicalWorks is highly desirable.
- Strong background in fiscal management including budgeting, financial reporting, billing, coding, and collections within a healthcare environment.
- Experience working with medical terminology, medical records management, HIPAA compliance, and healthcare regulations such as JCAHO standards.
- Prior clinic experience in acute care or hospital settings is advantageous; veterinary or managed care experience can be beneficial but is not required.
- Excellent communication skills combined with the ability to coordinate complex treatment plans while maintaining high levels of patient satisfaction. Join us to lead our practice into its next chapter of growth! Your dedication to exceptional healthcare administration will empower our team to deliver outstanding patient experiences while ensuring operational efficiency at every level.
Job Type: Part-time
Pay: From $30.00 per hour
Work Location: Hybrid remote in Bayside, NY 11361
